See more Collapse

Operations Engineer

2 months ago

Singapore ZENITH INFOTECH (S) PTE LTD. Full time
Roles & Responsibilities

Zenith Infotech(S) Pte Ltd. is looking for a suitable Candidate for the above position:


Ensure smooth 24×7 running of the operations
• Plan, coordinate and support Operations related activities
• Overseeing and/or resolving all onsite operational incidents and major issues including any change management.
• Maintain, review and update all policies, SOPs and Emergency Operating Procedures
• Implement service improvement programs
• Lead Incident and Change Management to minimize impact to customer services
• Generate and provide periodic reports to management review and meetings
• Review and implement Operations base on ITIL and industry best practices
• Perform Alert Monitoring triggered from the monitoring system
• Perform first level troubleshooting and resolution based on predefined troubleshooting guide provided.
• Perform incident escalation. Ensure incidents are responded and attended to. To traige and redirect tickets for 2nd or 3rd Level resolution base on criticality, impact and customer Service Level Agreement (SLA).
• Creation of Incident details using ticketing system provided.
• Creation of Service Request, Change Request, Problem Request using tickting system provided
• Liaise with users/customers on project related operational matters
• Provide support for Audit
• Any other duties or projects as assigned by the Management


Requirement:

Certifications • ITIL V3/V4 Foundation (Good to have)

Qualification & Skills

• Familiar with: ServiceNow Dashboard, Dynatrace Dashboard,AWS CloudWatch Dashboard, Data Centre Operations Support, ITIL methodologies

• Possess initiative with positive working attitudes and customer services oriented

• Independent and goal-oriented

• Strong teamwork, communication and interpersonal skills

• Confident and comfortable engaging customers to deliver an elevated experience

• Initiates completion of tasks or activities without necessary supervision • Flexible availability – including nights, weekends, and holidays


Tell employers what skills you have

Troubleshooting
Dashboard
Change Management
Ticketing
Interpersonal Skills
Service Level
Dynatrace
ITIL
ServiceNow
Customer Service
Audit
Customer Services

We have other current jobs related to this field that you can find below

  • Senior Quality Operations Specialist

    3 weeks ago

    Singapore ABBVIE OPERATIONS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesPurposeSenior Quality Operations Specialist must assist site management to oversight the quality system execution on the manufacturing and production areas at all times. Incumbent is required to observe, document, discuss, monitor and trend, and report quality adverse events related to the manufacturing of the product. Incumbent is...

  • Senior Automation Engineer

    3 weeks ago

    Singapore ABBVIE OPERATIONS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesPurposeDesign and implement process automation systems and solutions, to control and optimize pharmaceutical manufacturing operations. Drive Department Objectives by coordinating Automation Engineers. Ensure good performance of the process automation systems, Manufacturing execution Systems Interfaces and Process Data Historians.Job...

  • Senior Software Test Engineer

    3 weeks ago

    Singapore DYSON OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the OpportunityWe are the brains behind the MyDyson smart home app, a key player in Dyson's IoT venture. Our achievements speak volumes - boasting top ratings on App Store and Google Play with over a million active users globally. The growth potential excites us, especially as we expand across various machine categories. Our...

  • Senior Embedded Software Engineer

    3 weeks ago

    Singapore DYSON OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesAbout usDyson began twenty one years ago with James Dyson and a handful of engineers questioning everyday products, thinking differently and making them better. We are now the world's number one vacuum cleaner manufacturer in the UK, US, Japan, Europe and Australasia.About the roleDevelop real-time embedded software for production...

  • Principal Quality Engineer

    1 month ago

    Singapore MEDTRONIC SINGAPORE OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesCareers That Change LivesEngineers are indispensable to achieving our Mission. That’s why we empower you to bring the best of your experience to bear on our market-leading portfolio of innovations. Apply your existing skills and develop new ones, with the training, mentorship, and the guidance you need to continue to develop your...

  • engineer - adts ati pi

    3 weeks ago

    Singapore MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesCollaborate with sister fab's PIE, Process Equipment Engineer, QEM teams to enhance yield and reliabilityCommunicate module-related issues to the Fab engineering and leadership teamsDesign, execute, and analyze experiments to enhance fab processes, yield, and qualityCollect and interpret intricate data to optimize Fab processes and...

  • Operation Engineer

    3 weeks ago

    Singapore HTZ RESOURCES Full time

    Roles & ResponsibilitiesWhat Will You Do:Operation SupportTo setup and maintain operating conditions. To guide and work with shift teams and check sheets and logs sheets to ensure environment, health, safety, quality and productivity requirements are met. To monitor DCS system and ensure changes to DCS / SIS sequence and settings are properly documented....

  • Technical Superintendent

    3 weeks ago

    Singapore TIDEWATER OFFSHORE OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesRole Purpose (Why do we need this role?)To carry out technical oversight and supervision of allocated vessels as instructed by the General Manager to ensure the technical standards of operations, maintenance and repair are complied with to satisfy company standards, policies, classification and statutory rules and regulations.Role...

  • engineer - qem

    3 weeks ago

    Singapore MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesAs a Quality Deviation Management Engineer, you will be in charge of investigating and enhancing scrap/CQDR and deviation incidents. Your main task is to assist in understanding the root causes, apply corrective and preventive actions using the 8 Diagnostics methodology. You will collaborate with different parties to find long-lasting...

  • Operation Engineer

    3 weeks ago

    Singapore TRUST RECRUIT PTE. LTD. Full time

    Roles & ResponsibilitiesDUTIES & RESPONSIBILITIESGeneral Scope:1. Support in implementation and participate in the continuous improvement effort in the areas of Safety, Quality, Environment and Health Management System (for example SS506 part 3, ISO 9001, ISO14001, OHSAS 18001, IATF 2. To have a legal obligation to act in a responsible manner for the safety...

  • Operations Engineer

    3 weeks ago

    Singapore RANDSTAD PTE. LIMITED Full time

    Roles & Responsibilitiesabout the companyOur client is a leading integrated solutions & equipment provider in the oil & gas, offshore wind and coastal & civil markets, which provides installation and decommissioning services.about the jobReporting to the Operations Manager, you will:Plan internal and external projects and ensuring smooth execution Perform...

  • Operations Engineer

    3 weeks ago

    Singapore THE VALSPAR (SINGAPORE) CORPORATION PTE LTD Full time

    Perform a variety of operation engineering activities that includeProcess Operation Management (Day to Day & New Product)Cost management (Operating Expenditure & Budget)Overall Equipment Effectiveness (OEE) Management & ImprovementInternal resource management (Daily Manning Plan)Contractor & Vendor managementProject management (Capital & Operating...

  • Engineer-PIE-PI

    3 weeks ago

    Singapore MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesJoin us as a Fab Engineer at Micron Technology, Inc., where you'll collaborate with a dedicated team of process and equipment engineers. Your main focus will be on enhancing processes to boost product quality and reliability, driving process yield enhancement, cost reduction, and productivity improvements. Additionally, you'll be...

  • Operation Engineer

    3 weeks ago

    Singapore GMP TECHNOLOGIES (S) PTE LTD Full time

    Roles & ResponsibilitiesResponsibilities:Oversee a team of Engineering Assistants, Technicians, and Operators to meet daily production outputs/qualities. Support production line smoothly and stable so as to ensure good quality products being produced. Identify problems and solve them within efficient and effective time management. Oversee manpower/overtime...

  • Onshore Receiving Facility

    3 weeks ago

    Singapore MEDCO SINGAPORE OPERATIONS PTE. LTD. Full time

    Reporting to the ORF Operations Manager, your key responsibilities include:Monitor, Operate and maintain (as directed) the ORF facilities ensuring production and maintenance objectives. Compliance with company core values and Singapore legal requirements. Compliance with company HSE policies, procedure, business unit and department goals. Ensure operations...

  • Operations Engineer

    3 weeks ago

    Singapore KINGSFORCE MANAGEMENT SERVICES PTE LTD Full time

    About our client:Our client is one of the work leading companies in the Oil/Petrochemicals industry. Provides proactive supervision and direction at all times to ensure the chemical plant is operating to maintain safety, environmental, and operational priorities at the optimum production level. To ensure critical plant parameters are within the target and...

  • Operations Engineer

    3 weeks ago

    Singapore CONNECT ENERGY SERVICES PTE. LTD. Full time

    Connect Energy partners with a global supplier of intelligent equipment in the renewables and oil and gas industries to look for an OPERATIONS EXECUTIVE to join their team in Singapore.Responsibilities: Responsible for planing and execution of projects (internal and external clients) with knowledge of production and logístical processes and products and...

  • Senior E2E Program Manager

    3 weeks ago

    Singapore MICROSOFT OPERATIONS PTE LTD Full time

    Roles & ResponsibilitiesOverviewCloud Operations + Innovation (CO+I) is the team behind one of the world's largest Cloud Infrastructures, responsible for powering all Microsoft online Products and Services as well as powering Microsoft's "Cloud First" mission. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and...

  • Network Operations Engineer

    3 weeks ago

    Singapore FACEBOOK SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesMeta is looking for a forward thinking Network Operations Engineer with advanced technical skills in networking, system, and tooling/automation to join the network operation team to improve operations efficiency and reliability of one of the most dynamic, fast-paced networks in the world. The right candidate will be comfortable in a...

  • Operations Engineer

    3 weeks ago

    Singapore Fugro Full time

    Job DescriptionSummaryThe Operations Engineer role has direct interfaces with the following departments and has the responsibility to provide support and current information which concerns vessel operations.- Operations Team which consists of Vessel Ops Manager, Operations Lead, Drilling Manager, Marine Supt, Logistics Coordinator. Responsibilities include;-...