Senior Guest Services Executive

Candidate must have at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent qualifications.At least 5 Year(s) of working experience in the related field is required for this position.Preferably Managerial experience in Customer Service or...

Job DescriptionResponsibilities:Handle checking-in and checking-out of guests.Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experienceSupervise, monitor and evaluate the service standards provided by the Guest Services teamCommunicate actively and closely with the team to ensure follow ups are...

Roles & ResponsibilitiesJob DescriptionResponsibilities: Handle checking-in and checking-out of guests. Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experience Supervise, monitor and evaluate the service standards provided by the Guest Services team Communicate actively and closely with the...

Job Duties & Responsibilities . Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements and movement.. Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations.. Maintain current knowledge of hotel products, services, pricing and...

A Guest Service Executive ensures that our Guests receive an exceptional experience from check-in through check-out.What will I be doing? As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the...

Roles & ResponsibilitiesJob Duties & Responsibilities · Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements and movement.· Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations.· Maintain current knowledge of hotel...

Job Highlights:14days of Annual LeaveAWSStaff Meal providedNight AllowanceResponsibilities:Registering of arrival guest and handling of departing guest's folio in accordance to hotel act requirements.Supervise all minibar records, financial postings, inventory, and late charges.Provide and perform foreign currency exchange accordingly to MAS...

JD - lyf Guard (Guest Service Executive)You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping...

30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.Job Highlights:5-day work weekCareer Progression OpportunitiesDynamic teamJob Description:Reporting to the Assistant Front Office...

DutiesAssists guests with check in and check out, attend to guests' enquiries, feedback and complaints, ensure guests satisfaction by providing high quality services, and supervise and assist juniors in work operations.Ensures that guests' stay at the hotel are memorableAssists Duty Managers to resolve issue while they're not available.Manages and motivates...

Roles & Responsibilities30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.Job Highlights: 5-day work week Career Progression Opportunities Dynamic teamJob Description: Reporting to...

Responsibilities:Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests' complaints, requests and inquiries.Provide courteous and efficient service, striving to fulfill each guests' request whenever possible. Ensure all telephone calls are promptly handled within three rings.Handle...

Roles & ResponsibilitiesResponsibilities: Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries. Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled...

Roles & ResponsibilitiesResponsibilities: Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries. Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled...

To assist the Guest Services Manager in the supervision and control of Front Desk operations and the carry out of all guest service duties.To supervise, direct, integrate and control all activities relating to guests and to upgrade the service level standards of the hotel.To determine daily room requirements and ensure guest's special requests are being...

Roles & ResponsibilitiesTo assist the Guest Services Manager in the supervision and control of Front Desk operations and the carry out of all guest service duties. To supervise, direct, integrate and control all activities relating to guests and to upgrade the service level standards of the hotel. To determine daily room requirements and ensure guest’s...

DUTIES AND RESPONSIBILITIESMaintains the efficiency of the Guest Services/Information, Bell Service, Doorman.Checks on grooming standard of all Bell staff when they are on duty.Ensures that all guests approaching the Guest Services Desk are attended to immediately.Ensures a high standard of discipline and professionalism is maintained among the staff...

Roles & ResponsibilitiesDUTIES AND RESPONSIBILITIES Maintains the efficiency of the Guest Services/Information, Bell Service, Doorman. Checks on grooming standard of all Bell staff when they are on duty. Ensures that all guests approaching the Guest Services Desk are attended to immediately. Ensures a high standard of discipline and professionalism is...

Job ExpectationsCollaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.Understanding the guests' preferences to ensure that services offered meet their needs.Stay well-informed about the hotel facilities and...

Roles & ResponsibilitiesResponsibilities: Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems,...