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Floor Manager
3 months ago
Job Duties:
- Managepastry product sales and restaurant service, ensuring propercustomer service and understanding customer needs
- Supervise department staff activities, possessingthorough knowledge of products, including ingredients andpreparation, to provide accurate information and purchasingadvice
- Monitor product freshness and quality,ensuring compliance with company standards, and addresses anydiscrepancies
- Proactively replenish products,maintaining orderly displays and counters, and manage daily stockreports
- Oversee internal and external displayarrangement and product presentation, following company guidelines,and addresses maintenance needs
- Monitorwarehouse stock to ensure availability, check expiration dates, andmaintain packaging materials
- Maximize salesthrough effective product recommendations, attentive to customerpreferences, allergies, and intolerances
- Manage in-store and telephone customer orders andprepares estimates
- Report sensitive issues anddisputes in sales and after-sales service to the CaffeManager
- Collaborate with the bar and diningarea to fulfill pastry-related customer requests
- Ensure proper opening and closing procedures and conductsregular checks for cleanliness, order, and maintenance
- Comply with hygiene and health norms and companystandards
Requirement:
- At least 4 years experience in F&Bindustry, with 2 years in a supervisory level
- Experience in fine-dining restaurant will be an addedadvantage
- Able to work on weekends and publicholidays
- Able to work shifts
- Meticulous and sensitive to customer needs
Only Singaporeansmay apply.
Interested candidates may send yourresume in MS Word format.
We regret toinform only shortlisted candidates will be notified.
EA PersonnelNo.: R1102187
EA Licence No.:99C5171