Manager / Senior Manager (IT Collaboration Solutions)

Found in: Talent SG 2A C2 - 2 weeks ago

Singapore PSA International Pte Ltd Full time
As a member of #TeamPSA, youwill be part of a diverse and global team at the forefront of creating cargo solutions to enable more agile, resilient and sustainable supply chains. Experience first-hand and drive supply chain transformation from Singapore and through PSA’s global network of ports, logistics and supply chain solutions.Alongside, we can move the world

Develop Your Potential:

We emphasise and offer exciting rotations,learning and development opportunities,which will fuel yourcareeraspirationsand complement your business exposureacross our global network.

Diverse, Equal Opportunity:

We build a sustainable work culture where all ourpeoplefeel welcome, valued,respectedand able to express their ideas and beliefs freely. We believe that diversity of thought and approachesin our workplace makes us stronger as a team.

Competitive Compensation & Benefits:

We are committed to recognising and rewarding your contributions to the business. Our benefits packages aim to improve your quality of life by providing support for medical, dental, recreation, among others.

This candidate will join the IT Collaboration Solutions (ICS) team to maintain and support PSA group’s Global Collaboration Platform (GCP) services for our subsidiaries globally, and to roll out these systems to new business units (BUs) that PSA has started or acquired. This person will need to provide leadership and technical/ functional expertise in performing business analysis with users, and in proposing and implementing solutions to fulfil the business requirements, at times with support from vendors if we have engaged them for implementation services and/ or application maintenance services (AMS). He/ She will need to manage the various Group, Regional and local stakeholders to get buy-in for initiatives and projects.

The technologies that PSA adopted in delivering the GCP services are primarily Microsoft Office 365, Okta (MFA), Druva etc.

He/ She will report to Assistant Vice President (Group IT).

Roles and Responsibilities

To ensure good service level of support to PSA International (PSAI) users, both internal and BU users, and to achieve the agreed service level with the BUs, typically at 99.5% of availability

To ensure full compliance to all applicable IT Security, IT Governance, and Data Governance standards in PSA. To ensure no serious (High) audit finding for any audits to the systems under your care, both internal and external

To work with PSA BUs on business case and technical details, and onboard them to a single global tenant for Office 365 and related SaaS applications. To articulate benefits and ROI of the projects assigned to you.

To explore new features/solutions and determine the suitability of adoption for the organisation, to identify areas of improvement for current practices and recommend for change. To introduce 1-2 new features/solutions per year to GCP+

To provide Level 3 and/ or higher-level support for SaaS and private cloud virtual machines. You will be required to be on support duty rostering and responding to after-office hours emergencies and occasional weekend maintenance.

To provide prompt and excellent end-user-computing (EUC) and GCP+ related support to PSA’s Senior Management Council (SMC) members. To ensure their problems are resolved successfully and as quickly as possible.

To manage contractors and/ or vendors to provide the roll-out, development services, and application maintenance services if we have outsourced some activities to them. To ensure compliance of contractors and/or vendors in meeting our requirements.

To manage the various stakeholders and get buy-ins from them and that trade-offs are properly considered and properly explained.

To coach and develop your staff technically, functionally, managerially and ensure a healthy working environment that staff are happy to work in.

About You

Possess at least a graduate degree in a relevant discipline

Must have at least 10 years of relevant working experience in Windows Server Operating System and PowerShell scripting

Must have at least 7 years of relevant working experience in Microsoft Office 365 (including Exchange Online, Microsoft Teams, SharePoint Online and Microsoft Azure Active Directory)

Must have experience in project implementation and have completed at least several rollouts of Office 365 to large enterprises

Must possess good working knowledge in service management practices. Having an ITIL certification is definitely a plus

Must be able to communicate effectively with users and their managers; as well as vendors, system analysts, and system engineers supporting you

Must have good people management skills to work with your users to get buy-in and co-operation

Must have strong vendor management skills, as some implementation and application support may be outsourced to vendors

Must have strong project management skill, as you will be responsible for smooth project and change management

Must have good analysis skills to understand business requirements, to design the solution, to develop the changes in the system to fulfil users’ requirements

Must be familiar with Service Level Agreement (SLA) and contractual matters

Be flexible and able to adapt to a dynamic environment

A positive, self-motivated, resourceful individual who can complete tasks independently

Be willing for short overseas travel, either for Requirements Study or Project Deployment

#J-18808-Ljbffr

  • Bar Manager

    Found in: Talent SG 2A C2 - 2 weeks ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    Roles & ResponsibilitiesSCOPETo produce an outstanding guest experience within the outlet concept by managing a service team. The Bar Manager provides a courteous, professional and efficient service in accordance with the bar, hotel and Kempinski standards, driving sales and maximising profit.OVERALL OBJECTIVES Lead the outlet efficiently in cost and...

  • Purchasing Executive

    Found in: Talent SG 2A C2 - 3 days ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    Roles & ResponsibilitiesSCOPEReporting to the Purchasing Manager, the incumbent in this position is responsible to procure quality food, beverages, materials, equipment, supplies and services for the hotel while minimizing cost.OVERALL OBJECTIVES To insure the lowest cost consistent with required quality standards on a timely basis by procuring foods,...

  • Sales Manager

    1 week ago

    Singapore Aptiv8 It Solutions Pte. Ltd. Full time

    Responsibilities:Gain a deep understanding of customers' business and strategic requirements.Influence customers' plans and budgets by providing valuable insights and recommendations.Design innovative solutions that meet customer requirements while considering competition, profitability, and feasibility.Influence key decision-makers and stakeholders involved...

  • Senior Solutions Manager

    6 days ago

    Singapore One Visa Pte. Ltd. Full time

    As a Senior Solutions Manager, you will act as a pathfinder for our largest and most critical customers. Helping establish, implement and customize API Connectivity platforms that process hundreds of billions of transactions globally.Job duties:. Working with a diverse team of people from all over the world.. Working on innovative and cutting-edge customer...

  • Digital Solutions Manager

    19 hours ago

    Singapore Swift Tech Solutions Pte. Ltd. Full time

    Job Responsibilites:a) Review and structure the digitalization roadmap to enable the staff to work efficiently and effectively for internal and external collaborationb) Review the structure for website and CRM set up and content repository as per PDPA requirementc) CRM for Members and clientsd) Content push for website and social media platformse) 3rd party...

  • Voice & Collaboration Engineer

    Found in: Talent SG 2A C2 - 8 hours ago

    Singapore Aryan Solutions Pte Ltd Full time

    Required Skills and Experienceo Strong technical expertise required in the following areas:o Cisco – (CUCM, UCCE/CVP)o Connection and Voice related protocols (SIP, RTP/SRTP, SDP, MGCP, SCCP etc.)o SIP/PSTN Design and Voice Gateway Configurationo Detailed knowledge and understanding of telephony/UC protocols, H323, SIP, T38, TLS and Codecso NICE & Cloud...

  • Digital Solutions Manager

    Found in: Talent SG 2A C2 - 2 days ago

    Singapore SWIFT TECH SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilites:a) Review and structure the digitalization roadmap to enable the staff to work efficiently and effectively for internal and external collaborationb) Review the structure for website and CRM set up and content repository as per PDPA requirementc) CRM for Members and clientsd) Content push for website and social...

  • Senior Solutions Architect

    Found in: beBee S SG - 4 weeks ago

    Singapore PALO IT SINGAPORE Full time

    About UsPALO IT is an innovation & agile development company. From Design Research to DevOps, we are in the business of end-to-end development of breakthrough digital experiences. As a community of innovators and developers, we also aim at renewing the way organizations operate, promoting sustainable business agility, user-centricity and open collaboration...

  • Senior Manager, Solutioning

    1 week ago

    Singapore Singapore Post Limited Full time

    Job DescriptionThis role manages the development of automated solutions for parcel Pick-Up and Drop-Off (PUDO) processes to meet SingPost's operational and business needs. He/she will be the key member in driving the full-scale deployment of the products/solutions through development phase to deployment phase to operation & support phase. He/she will provide...

  • Senior Manager, Solutioning

    Found in: Talent SG 2A C2 - 1 week ago

    Singapore SINGAPORE POST LIMITED Full time

    Roles & ResponsibilitiesJob DescriptionThis role manages the development of automated solutions for parcel Pick-Up and Drop-Off (PUDO) processes to meet SingPost’s operational and business needs. He/she will be the key member in driving the full-scale deployment of the products/solutions through development phase to deployment phase to operation & support...

  • Mt11072 Data Management Developer

    Found in: beBee S SG - 3 weeks ago

    Singapore IT CONSULTING SOLUTIONS SINGAPORE PTE. LTD. Full time

    Data Management Developer Our client, one of the largest banking groups in Singapore, is looking for a Data Management Developer to design, implement, and maintain ETL data warehousing solutions. Data Management Developer Our client, one of the largest banking groups in Singapore, is looking for a Data Management Developer to design, implement, and maintain...

  • Senior Manager, Technical Solutions

    1 week ago

    Singapore Keppel Data Centres Holding Pte. Ltd. Full time

    As a Senior Manager, Technical Solutions, you will be responsible for developing and managing technical solutions in Data Centre Engineering projects from inception to completion, developing pre-sales solutions by coordinating closely with the Commercial team and/or wider KDCH teams, and working with various investment stakeholders to assess feasibility of...

  • Solution Sales Manager

    Found in: beBee jobs SG - 5 days ago

    Singapore Tech Data Advanced Solutions (Singapore) Pte. Ltd. Full time

    Job Purpose:The SSM is the main interface between the Company's Customers and Suppliers including the end customer of the Partner. SSM is responsible for business expansion & execution of the suppliers' strategy. The SSM is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing...

  • Solution Sales Manager

    Found in: beBee jobs SG - 10 hours ago

    Singapore Tech Data Advanced Solutions (Singapore) Pte. Ltd. Full time

    Job Purpose:The SSM is the main interface between the Company's Customers and Suppliers including the end customer of the Partner. SSM is responsible for business expansion & execution of the suppliers' strategy. The SSM is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing...

  • Mt11072 Data Management Developer

    Found in: beBee jobs SG - 2 weeks ago

    Singapore IT CONSULTING SOLUTIONS SINGAPORE PTE. LTD. Full time

    Data Management Developer Our client, one of the largest banking groups in Singapore, is looking for a Data Management Developer to design, implement, and maintain ETL data warehousing solutions. Data Management Developer Our client, one of the largest banking groups in Singapore, is looking for a Data Management Developer to design, implement, and maintain...

  • Senior Manager, Technical Solutions

    Found in: Talent SG 2A C2 - 1 week ago

    Singapore KEPPEL DATA CENTRES HOLDING PTE. LTD. Full time

    Roles & ResponsibilitiesAs a Senior Manager, Technical Solutions, you will be responsible for developing and managing technical solutions in Data Centre Engineering projects from inception to completion, developing pre-sales solutions by coordinating closely with the Commercial team and/or wider KDCH teams, and working with various investment stakeholders to...

  • Manager/Senior Manager

    Found in: Talent SG 2A C2 - 2 weeks ago

    Singapore KS Talent Solutions Full time

    Are you passionate about managing market data, building strong vendor relationships, and contributing to the success of a leading financial institution? If so, our client in Singapore has an exciting opportunity for you to join their Market Data team as a Manager/Senior Manager. Key Responsibilities: Stakeholder and Vendor Management: You will play a...

  • Manager/Senior Manager

    2 weeks ago

    Singapore KS Talent Solutions Full time

    Are you passionate about managing market data, building strong vendor relationships, and contributing to the success of a leading financial institution? If so, our client in Singapore has an exciting opportunity for you to join their Market Data team as a Manager/Senior Manager. Key Responsibilities: Stakeholder and Vendor Management: You will play a...

  • Deputy Manager, Senior Solution Architect

    1 week ago

    Singapore GVT Government Technology Agency Full time

    [What the role is]Deputy Manager, Senior Solution Architect[What you will be working on]. Lead in the implementation and operation of Microsoft Suite (e.g. Defender, Intunes, Teams, Windows/Office deployment/upgrade etc.) projects, which includes working on details such as technical specifications, ensuring endpoints are able to leverage on the latest...

  • Senior Manager, Consulting

    Found in: beBee jobs SG - 1 week ago

    Singapore Cognizant Technology Solutions Full time

    Role: Senior Manager, Consulting - Life SciencesFocus: Digital Business Consulting in Medical Devices & Pharmaceutical industryGeographical Coverage: ASEAN and Greater ChinaBase Location: SingaporeThe Cognizant Difference – Helping our Clients Win In DigitalAt Cognizant Consulting, our consultants orchestrate the capabilities to truly change the...