Senior Manager, Solutioning

Found in: Talent SG 2A C2 - 2 weeks ago


Singapore SINGAPORE POST LIMITED Full time
Roles & Responsibilities

Job Description

This role manages the development of automated solutions for parcel Pick-Up and Drop-Off (PUDO) processes to meet SingPost’s operational and business needs. He/she will be the key member in driving the full-scale deployment of the products/solutions through development phase to deployment phase to operation & support phase. He/she will provide the vision and direction to the product development team in alignment with SingPost’s business objectives.

Product/Solution Development

  • Drive product ideation, conceptualization, value proposition and product roadmaps
  • Lead in multiple initiatives from product/solution prototyping to implementation and deployment of parcel Pick-Up and Drop-Off (PUDO) product/solution
  • Develop partnerships and collaborations with industrial partners
  • Work with design partners, system integrators, internal stakeholders and external vendors throughout the development lifecycle
  • Lead and manage system trials and deployment
  • Lead in system verifications and validations, and reliability demonstrations
  • Lead in managing the transition from development phase to deployment phase to operation & support phase
  • Lead in product/solution improvement and defect analysis with vendors and partners throughout the product/solution lifecycle

Project Management

  • Manage end-to-end key project initiatives and demonstrate good governance to meet timelines necessary to comply with project delivery requirements (including control of resources, timelines, budget, scope and risk management)
  • Work with stakeholders on scope including requirements gathering, system definitions, process streamlining and ensuring compliance to regulations, security and safety procedures
  • Take complete end-to-end technical & engineering ownership of one or more applications / product features.
  • Determine root cause for the most complex hardware and software issues and develop practical, efficient, and permanent technical solutions.
  • Manage multiple project work streams and proactively update the stakeholders on the risk/ issues/ milestones, ensuring the scope, cost and timeline are effectively managed

Stakeholder Management

  • Engage C-level on alignment of business objectives and product vision
  • Engage stakeholders to gain buy-in and support for project work streams
  • Engage and work closely with various internal & external stakeholders to ensure on alignment of business objectives and product visions and to garner support, secure approvals and resources to enable collaborations and trials needed for full-scale implementation

Requirements

  • Bachelor’s Degree in Engineering and other disciplines related to mechanical, electrical and system-level integration are encouraged to apply.
  • PMP certification or equivalent is an advantage.
  • 10 years' experience in electrical or mechanical systems development with a minimum 3 development life cycles
  • Managed in project management and/or product development of at least $10M in value
  • Led or participated in at least one system product development life cycle
  • Led or participated in system/product operation & support phase
  • Proficient in cross-disciple engineering competencies
  • Analytical mind and strong problem-solving ability
  • Ability to work under pressure and tight timelines
  • A logical and structured thinker
  • Good communication and interpersonal skill to handle various situations, customers and vendors

Tell employers what skills you have

Requirements Gathering
Streamlining
Azure
Hardware
Electrical
Customer Success
Risk Management
Reliability
Compliance
Project Management
Trials
PMP
Product Development
Stakeholder Management
Project Delivery

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