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Customer Care Specialist

1 month ago

Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Roles & Responsibilities

Customer Service cum Receptionist (1 year contract - renewable)
  • Working Days: 5.5 days, 9am-6pm / 9am-3pm
  • Salary: $$2,500 - $3,500 + Bonus
  • Lunch & Tea meals are provided
  • Location: Bishan / Upper Thomson

Job Scopes:
1. Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
2. Handle phone or walk-in customer’s feedback/complaints/inquiries effectively and professionally.
3. Maintain an effective communication to ensure customer retention
4. Generate reports and suggest service improvement initiatives and processes.
5. Perform cashiering duties
6. Maintain and update appointments for servicing and repairs.
7. To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
8. Upsell products and services to customers
9. Other ad hoc duties assigned by manager


WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279


Tell employers what skills you have

Customer Retention
Microsoft Office
Microsoft Excel
Customer Experience
Interpersonal Skills
Data Entry
Office Administration
Cashiering
Communication Skills
Administrative Support
Team Player
Microsoft Word
Customer Service