Consultant (IT)

3 weeks ago


Singapore KV ENGINEERING & MANAGEMENT SERVICES PTE. LTD. Full time
Roles & Responsibilities

Job Duties

  • Ensuring a high level of quality in the services provided by the company
  • Involved in the quality assurance and service level agreement of maintenance projects
  • Actively assisting maintenance customers to monitor issues, changes, and handle queries they have
  • Work with the project team to ensure that all fixes for maintenance of projects on time
  • Manage and ensure timely completion of projects
  • Liaising with clients to discuss and identify their project requirements
  • Evaluate and resolve any discrepancies and problems that arises during project delivery
  • Actively engaging customers to find out their level of satisfaction with the services provided
  • Initiate processes to improve the service level provided by the company
  • Analyze, remove, and proactively work with the team to meet quality standards, project milestones, and business objectives
  • Ensure project output consistently meets requirements and standards

Qualifications and Skills

  • Minimum Degree in Information Technology, Computer Science or equivalent.
  • Preferably at least 2 years of experience in IT Software or related field.
  • Working knowledge in MS Office, Project Management
  • Able to handle multiple tasks/projects simultaneously.
  • Customer-oriented person with excellent communication skills, both written and verbal.
Tell employers what skills you have

Excellent Communication Skills
Microsoft Excel
Quality Assurance
Interpersonal Skills
Information Technology
MS Office
Project Management
Communication Skills
Consulting
Business Development

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