Assistant Manager, Dental Services

2 weeks ago


Singapore BGC GROUP PTE. LTD. Full time
Roles & Responsibilities

Summary

  • Location: Jurong East, NUP
  • Working hour: Monday – Friday, 8.30am – 6pm


Job Responsibilities

  • Oversees daily clinic operations
  • Overseeing the follow up of feedback and complaints on clinical matters
  • Overseeing the handling of medico-legal complaints to ensure proper investigation and input from staff concerned and where relevant, seeking views and opinions from specialists.
  • Co-ordinate with lawyers, Medical Insurers and where relevant, Dental Officers/Dental Surgeons’ insurers to ensure closure of case, after addressing concerns of patient and family members.
  • Manage clinical related issues
  • Review and prepare policies, procedures and work instructions for clinical processes in order to facilitate patient safety and quality care
  • Prepare and update reports, minutes and presentation slides
  • Coordinate meetings (include logistics and booking of venue) and writing of minutes


Requirements

  • Bachelor's degree



Er Ser Leong | Registration No: R23111884

BGC Group Pte Ltd | EA No: 05C3053


Tell employers what skills you have

Healthcare Communications
Healthcare Regulatory
Microsoft Office
Quality Control
Purchasing
Healthcare Management
Patient Safety
healthcare experience
Customer Service
Healthcare Consulting
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