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Boarding Officer

2 months ago

Singapore HENG LEE ENTERPRISE CORPORATION Full time
Roles & Responsibilities

Boarding Officer/Ship Agent (Job Description)


ROLE AND RESPONSIBILITIES

The Boarding Officer/Ship Agent (Operations) is the first point of contact for vessels arriving into the port and processes all necessary formalities and declarations in a timely manner to ensure smooth entry and departure of ships assigned. He/She ensures full compliance to statutory formalities and factual declarations. The Boarding Officer/Ship Agent (Operations) identifies bottlenecks to propose improvements to the organisation's workflow and assists with its subsequent implementation.


The Boarding Officer/Ship Agent (Operations) is expected to establish good relationships with the Ship Captain and Chief Engineer of the ship, and is an organised person who is able to juggle the demands of paperwork and on-site work. He/She may be expected to work irregular hours to cater to the different arrival times of ships, and cope with unanticipated events and tight work schedules.


Tasks

• Acquire and allocate resources to support operations.

• Handle cargo documentation, invoices and inwards shipment.

• Liaise with clients on status of cargo clearance.

• Liaise with local agencies on daily work matters.

• Monitor cargo loading and unloading operations.

• Monitor vessel arrival and departure.

• Optimise utilisation of resources.

• Prepare quotations and proforma disbursements as required by clients, shipowners and shipping lines.

• Process all formalities and declarations in a timely manner to ensure smooth entry or departure of ships assigned.


Work culture:

· On-the-job training

· 5.5 days work week

· Alternate Saturday off (Fix)

· Mon to Fri: 9am to 6pm / Sat: 9am to 1pm


Tell employers what skills you have

Customer Service Skills
Microsoft Excel
Interpersonal Skills
Ships
liaison with shipping agents
Unloading
Compliance
Time Management
Communication Skills
Team Player
Microsoft Word
Shipping
Able To Work Independently

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