Chief Operating Officer

2 months ago

Singapore MCI CAREER SERVICES PTE. LTD. Full time
Roles & Responsibilities

Company Overview:

The MCI Group of companies is a vibrant and swiftly expanding entity located in Singapore, with a focus on recruitment and outsourcing endeavours. We are actively in search of a seasoned and driven individual to assume the position of Deputy Chief Operational Officer (COO), overseeing operational processes and strategies in the company.


Why must you join us?

  • • Festive Leave
  • • Birthday Leave
  • • Sponsored Leave for Incentive Trip
  • • Incentive Trip


Key Responsibilities:

[1] Strategic Leadership

  • Collaborate with the Chairman, CEO, Deputy CEO, and other Senior Leaders/ Team Leaders to develop and execute the overall business strategy.
  • Drive the development and implementation of recruitment, outsourcing, and work-pass business strategies aligned with the company's goals. Ensure that the company can achieve both financial and corporate goals.

[2] Talent Acquisition:

  • Oversee the managed end-to-end recruitment process, ensuring the timely and effective hiring of top talent.
  • Implement innovative and efficient recruitment strategies to attract and retain high-calibre professionals.
  • Foster relationships with educational institutions, industry groups, and other talent sources to ensure a robust talent pipeline.

[3] Operation Management:

  • Lead the outsourcing unit, identifying opportunities for efficiency and cost-effectiveness.
  • Establish and maintain relationships with outsourcing partners, negotiating contracts, and ensuring service-level agreements are met.
  • Monitor and evaluate the performance of outsourcing partners to drive continuous improvement.
  • Ensure that the operational side of outsourcing is functional and independent.
  • Oversea and mentor the operation teams, ensuring that they have the resources and support needed to excel in their role.

[4] Work-Pass Compliance:

  • Stay ahead of changes in Singapore employment laws and regulations related to work passes.
  • Ensure the company's compliance with all relevant statutory requirements regarding work passes and immigration.
  • Work closely with legal and compliance teams to mitigate risks associated with work-pass processes.

[5] Cross-Functional Collaboration:

  • Collaborate with other departments such as HR, Finance and Support to ensure seamless integration of recruitment and outsourcing strategies.
  • Provide leadership and guidance on workforce planning, ensuring alignment with business objectives.

[6] Risk Management:

  • Identify potential operational risks and develop strategies to mitigate them.
  • Implement robust contingency plans to ensure business continuity in the face of unforeseen challenges.

[7] Client Relationship Management:

  • Cultivate and maintain strong relationships with key clients, ensuring their needs are understood and met.
  • Collaborate with the Business Development team to identify new business opportunities and expand the client base.

Qualifications and Experience:

  1. Proven experience in a senior leadership role, preferably in recruitment, outsourcing, or a related field.
  2. In-depth knowledge of Singapore employment laws and regulations. Must be well aware of MOM Regulations.
  3. Strong operational and management skills
  4. Excellent interpersonal and communication skills.
  5. Demonstrated strong ability to lead and aspire teams to achieve operational excellence
  6. Minium 8 ~ 10 years of relevant work experience in these industries.
  7. Hands on person who is positive, pro-active and accountable.
  8. Business development and handling sales from corporate clients
  9. Must be able to represent the company as required, including attendance at industry events and public meetings.

Education:

  1. Bachelor’s / master’s degree in human resources, business administration or management.
  2. Ideally, it would be preferable to have a background in finance and business management.
  3. Need to have CEI (KAH) - BASIC Certificate.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter outlining their suitability for the role to resumes@mci.com.sg


Tell employers what skills you have

Management Skills
Leadership
Operational Excellence
Talent Acquisition
Business Continuity
Outsourcing
Workforce Planning
Relationship Management
Risk Management
Administration
Business Strategy
Compliance
Communication Skills
Human Resources
Business Development

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