Service Delivery Manager

1 month ago


Singapore INFRASOFT TECHNOLOGIES PTE LTD Full time
Roles & Responsibilities

Responsibilities

Direct Responsibilities

· Incident Management

· Release and Change Management

· Audits

Team Responsibilities: Indirect Contribution

· Continuous Improvement, DR, Problem Management, Obsolescence, Inventory, FinOps

Technical & Behavioral Competencies

Mandatory skills and behavior competencies

• Strong critical thinker with problem solving aptitude.

• Good written and oral communication skills

• ITIL certification

• Excel / Power BI

Optional Skills

• hands-on experience on any coding language

Specific Qualifications (if required)

Qualification & Experience:

• Bachelor’s Degree in computer science or computer engineering

• 5+ years of experience in IT Operations or Software Engineering

Optional Experience

• Experience in Banking industry


Tell employers what skills you have

Oral Communication Skills
Change Management
Inventory
Software Engineering
Problem Solving
IT Operations
Project Management
Problem Management
Audits
Banking
Excel
Customer Satisfaction
ITIL
Power BI
Incident Management
Service Delivery

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