Key Account Manager

1 day ago

Singapore THINKTURE PTE. LTD. Full time
Roles & Responsibilities

The key account manager's is to be the key driver behind sales revenues and act as liaison between the sales, operations, presales teams and business clients to ensure new business wins.

Responsible to generate, maintain and further develop sales forecasts for allocated customers' accounts.

Required to develop, manage and maintain strong account relationships with the customers.

Expected to work cross-organizationally to co-ordinate pre-sales, professional services and support resources to drive successful solutions for customers.

Meeting sales quota through identifying and gaining business from new and existing clients and ensuring customer's satisfaction through the products and services provided

Job Duties:


• Drive sales to meet revenue targets by expanding coverage in the /Public/Banking/Finance's client Sector


• Cultivate, maintain and grow relationships with new and established accounts that will increase business and ensure excellent client relations


• Maintain Account Business Plan for each strategic customer


• Lead the full Sales Cycle, including cold calling, making introductory presentations, building relationship with customer's key stakeholders, qualifying customers, influencing customer's functional and services specifications, preparing winning proposals, following up on customer's clarifications, negotiations and closing of opportunities


• Provide Sales Strategies, Win Plan and lead internal processes during the bid process


• Good understanding of the Managed Services' project execution and delivery processes with strong ability to grasp clients' requirements, conduct gathering of requirements and analysis and prepare functional requirements and services requirements' specification documents


• Follow up on deal closure including customer contract signature, customer's PO, order logging, project/operational handover etc.


• Provide continual efforts to maintain relationship with existing customers to drive renewals and upsell opportunities


• Team with post and presales engineering to uncover customer pains and demonstrate our solutions.


• Articulate our company's products, solutions and business proposition to C Level decision makers.


• Collaborate with technical marketing, product development, and engineering team to set direction for the territory and assure proper service to our customers and prospects.


• Manage sales forecast and meet monthly and quarterly goals set for the territory.


• This role report to the sales director directly.


• Any other ad-hoc duties as required or assigned

Job Requirements:


• Bachelor Degree in Business, Marketing, Computer Science or other relevant disciplines


• At least 3 years of experience in IT industry or, with at least 1 year experience in Sales that is related to services


• Self-motivated, self-managing and driven to plan and execute rigorous lead generation activities


• Strong understanding of information technology environment including cloud, cybersecurity, network, database, software, mobile apps and etc.


• Strong presentation, sales, negotiation influencing skills


• Hunter mentality and a "no fear" approach to prospecting corporate clients


• Excellent business acumen with an entrepreneurial spirit


• Multitasker who possesses the ability to lead and prioritize tasks across various teams within the organization


• Track record of consistent quota achievement and must be results driven


• Possess the ability to understand business problems the prospects are resolving and able to qualify sales opportunity


• Experience in tendering and managing projects

Tell employers what skills you have

Negotiation
Influencing Skills
Lead Generation
Business Acumen
Presales
Cold Calling
Information Technology
Channel
Selling
Logging
Sales Operations
Technical Marketing
Articulate
Product Development
Tendering
Professional Services

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