Key Accounts Manager

3 weeks ago

Singapore DIRECT SEARCH ASIA PTE. LTD. Full time
Roles & Responsibilities

Responsibilities:

  • Responsible for sales, negotiation and monitoring of contracts for marine customers designated as Key Accounts (KA).
  • Work strategically with KA and management of the KA including development & execution of KA Plans by conducting Market and Customer analysis, segment the customers and prioritize to capture potential.
  • Utilize sales tools to spot and capture business opportunities.
  • Understand the customers' processes and strive to influence customers' decision-making process.
  • Add value to KA by supporting customers on their installed based and bring forward solutions to the right stake holders to improve performance of their equipment.
  • Ensure good customer communication throughout the sales process for a Superior Customer Experience.
  • Pro-Actively connect and coordinate internally with Business Unit, sales manager and other team members to secure aligned customer.

Requirements:

  • Bachelor's degree from recognized university, in Mechanical or Marine Engineering or related.
  • Minimum 3 years of experience in developing & managing Key Accounts and at least 5 years of experience in technical sales of products & services in Marine industry.
  • Well-versed with development and execution of sales strategies and has also demonstrated proven track record of over-achievement in your current or previous work capacity.
  • Strong with data analytics, using both offline and online channels to grow sales.
  • Proactive, service minded, strong in customer care and take quick actions.
  • Self-motivated team player with strong customer focus.
  • Knowledge of relevant products e.g. separators, heat exchangers, fresh water generators, boilers &/ or inert gas systems is preferred.
Tell employers what skills you have

Negotiation
Water
Customer Experience
Customer Analysis
Customer Care
Selling
Sales Process
Boilers
Marine Engineering
Customer Focus
Team Player
Customer Communication
Key Account Management
Data Analytics
Technical Sales

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