Part-Time Ecommerce Order Fulfillment Assistant

4 weeks ago


Singapore THINK THANK PTE. LTD. Full time
Roles & Responsibilities

Are you looking for an exciting opportunity to be part of a growing e-commerce business in the baby gifting industry?


We are seeking a dedicated and detail-oriented E-commerce Order Processing Assistant to join our team and help us efficiently process online orders for our delightful baby gift hampers.


This is a part time position where you only need to come in to the office about 4-5 hours a day.

As our business continues to expand, we need a reliable assistant to manage order processing, scheduling deliveries, and maintaining accurate accounting records.


Salary: $9 - $10 per hour (depending on experience and qualification)

Working location: 16 Kallang Place


Responsibilities:

  1. Order Processing: Efficiently handle incoming online orders from multiple platforms, including our website, Shopee, and Lazada. Ensure that each order is processed promptly.
  2. Hamper Assembly: Assembling our signature baby hampers according to orders received.
  3. Inventory Management: Keep track of stock levels for gift hamper components. Notify the management when replenishment is required.
  4. Quality Control: Conduct quality checks on assembled gift hampers to maintain high standards and ensure customers receive top-notch products.
  5. Delivery Scheduling: Coordinate with our logistics partners to schedule deliveries, ensuring timely and smooth shipments to customers.
  6. Accounting Support: Assist with keying invoices into our accounting system, maintaining accurate financial records.
  7. Customer Service: Respond to customer inquiries and concerns related to order status, product inquiries, and delivery updates in a friendly and professional manner.

Requirements:

  • Previous experience in e-commerce order processing, preferably in a gift or baby product-related business, is a plus.
  • Basic understanding of assembling diaper cakes or similar creative projects is beneficial, but not mandatory. We will provide training if needed.
  • Strong organizational skills and attention to detail to ensure accurate order processing and inventory management.
  • Proficient computer skills.
  • Knowledge of Cricut and Canva software is a plus.
  • Excellent communication skills, both written and verbal, to handle customer inquiries and coordinate with team members and delivery partners.
  • Ability to work independently and efficiently in a fast-paced environment.
  • Enthusiasm for the baby gifting industry and a passion for providing excellent customer service.

Benefits:

  • Flexible working hours.
  • Work in a supportive and collaborative team environment.
  • Access to employee discounts on our baby gift hampers and related products.

If you're ready to join a dynamic team and make a significant contribution to the success of our e-commerce baby gift hampers business, we'd love to hear from you

We look forward to reviewing your application and welcoming you aboard our team


Tell employers what skills you have

Ability to Multitask
Excellent Communication Skills
Quality Control
Dispatching
Ability To Work Independently
Cakes
Canva
Accounting System
Inventory Management
Accounting
Assembling
Customer Satisfaction
Customer Service
Assembly
Scheduling

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