Operations Executive

3 weeks ago


Singapore JNC LINE (S) PTE LTD Full time
Roles & Responsibilities

Responsibilities

  • Shipping documentation (import/ export/ LC/ documentation/ Bill of Lading / FTA Agreement)
  • Provide customer support for shipments and advise various country customary rules and regulations; provide after-sales support and following up with client till the whole transaction is completed.
  • Advise clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.
  • Ensure smooth and efficient shipment movement
  • Book the consignment (freight / transporters / forwarders) in accordance with costs and price strategy of the company
  • Handling customer enquires or complaints
  • Recommend shipping solutions to minimize cost & optimize profit
  • Send all necessary information and documentation to clients / agents / sea companies / forwarders accurately and on a timely basis
  • Liaise and maintain good relations with agents and shipping companies.
  • Conduct Market & Cost analysis on Shipping Line Rates
  • Overseas Agency Maintenance and Development
  • Develop and grow new accounts by identifying prospects, performing thorough research and analysis on sales options
  • Maintenance good relationship with existing customers
  • Participate, develop, and implement strategic initiatives by working closely with the management

Requirements:

· Min 1 year of working experience in the related field

· Preferably Junior to Executive specializing in Sales – Corporate, Logistics/Supply Chain or equivalent

· Minimum GCE O Level

Tell employers what skills you have

Negotiation
Microsoft Office
Aftersales
Customer Support
Interpersonal Skills
Freight
Pressure
Team Player
Customer Service
Shipping
Able To Work Independently

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