Senior Manager, Employee Relations

Roles & Responsibilities

JOB SUMMARY

Shaping behaviours and culture through protecting the Bank against employee-related risk by:

• Ensuring that the relationship between the Bank and its employees is managed appropriately within the Group Employee Relations (ER) framework underpinned by clear procedures, policies and ultimately by relevant employment law.
• Providing leadership to the ER process suite in the country e.g. disciplinary management, grievance management, redundancy, performance improvement planning and resolving low severity matters via advisory
• Effectively managing key external stakeholder relationships with employee representative bodies, legal firms and local labour ministries (where relevant locally).

RESPONSIBILITIES

Execution of the ER agenda in line with Group strategy

• Executing the country ER strategy in alignment with the global ER strategy, country business needs and the People Plan in Singapore
• Accountable for ensuring all ER products are delivered effectively in Singapore in line with Group policies and local law and legislation.
• Effective management of employee representative bodies (e.g. works councils, unions etc) e.g. effective CBA negotiation (where applicable).
• Support HRBPs and People Leaders with restructuring and redundancy projects, and provide advice on complex / high risk redundancy situations.
• Provide suitable insights into employee engagement levels to the Country Head of HR, Country/Regional Management Groups (C/RMGs).
• Support the execution of a performance-driven culture in businesses in Singapore

Translation of country legislation and regulation into pragmatic actions for country/regional teams

• Build external networks and remain up to date with legislative change and developments and be viewed both internally and externally as an expert in the ER field
• Collaborate with Employment Law and Compliance and/or external legal counsel for advice and decision on interpretation of local laws and regulations and ER policies, procedures, cases in-country.

Defining and managing employee-related risk

• Identify, assess, and monitor country ER process risks in line with overall operational risk management framework.
• Create and implement suitable actions to mitigate identified risks.
• Understand current local employment and discrimination law in local and international jurisdictions, together with employee trends to anticipate and minimise employee related risks.
• Oversight and management of any relevant country Group Policy and process dispensations
• Lead the resolution of disciplinary and grievance cases

Education/Training of HR and Line Managers

• Proactively educate and update HRBPs and People Leaders on ER processes and recent employment law legislative changes and developments
• Provide relevant advice and guidance to HRBPs and People Leaders in relation to ER issues and products.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

Internal

• Country Management Groups
• Regional ER team
• Country HRBPs/ Head of HR
• Employment Legal and Compliance
• Regional / Country PRB (Performance, Reward and Benefits)
• Country / Regional SIS

External

• Employee Representative Bodies
• Unions
• Employment/Labour government departments
• Legal firms

Other Responsibilities

• Embed Here for good and Group's brand and values in Singapore

Our Ideal Candidate

• 8+ years experience in a ER capacity ideally in a financial services space
• Strong prior exposure in interacting with regulators and the Unions
• An appreciation of the local legislative and regulatory landscape
• Role model and champion the Bank's values and behaviours
• Strong networker and organizational influencer
• Commercially astute & strong collaboration

Role Specific Technical Competencies

• Organisational change management
• HR legal and regulatory environment
• Employee relations
• HR consulting
• Confidential investigations

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Tell employers what skills you have

Risk Assessment
Collaboration
Human Resource Advisory
Human Resource Management
Risk Management
Confidentiality
Employee Engagement
Operational Risk Management
Investigations
Employee Management
Communication Skills
Banking
HR Consulting
Stakeholder Management
Employee Relations
Business Process Management
Organisational Change Management
Legislation and Regulation

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