Customer Support Administrative Coordinator

Found in: Talent SG 2A C2 - 2 weeks ago


Singapore WARTSILA VOYAGE PACIFIC PTE. LTD. Full time
Roles & Responsibilities

Job Title: Customer Support Administrative Coordinator

About the position


As a Customer Support Administrative Coordinator, you will:

  • Invoice Customers as per initial quotation and based on service outcome.
  • Assist in maintaining customer databases and updating customer records.
  • Maintain annual support agreement renewals.
  • Route Customer Support related requests to the responsible Team.
  • Provide service quotation to Customers, coordinate, and schedule field support attendances.
  • Book Field Support Engineers and Service Partner for the job and connected them with customer’s representatives.
  • Support Field Coordinators on ad-hoc requests.

To be successful in this role, we expect you to have/be:

· Commercial vocational diploma with corresponding professional experience
(The position is suitable for a recently graduated candidate or a person with one- or two-years’ experience)

· Excellent communication skills

· Positive attitude

· Good time management

· Adaptable and flexibility

· Experience in Navision, Dynamics CRM is a plus.


Why you and us?

You are valuated – as your true self. At Wärtsilä YOU matter. We value diversity and are committed in supporting inclusive work community.

Your growth is supported. We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities – so you can develop beyond your potential.

You get to make a difference. Innovation and sustainability are important for us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.


Contact & next steps
Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.


In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim
Talent Acquisition Partner
Email: hyunjoo.kim@wartsila.com


Tell employers what skills you have

CRM
Excellent Communication Skills
Sustainability
Mobile Technology
Talent Acquisition
Dynamics
Customer Support
Caregiving
Customer Success
Adaptable
Time Management
Team Lead
Navision
Nursing Care
Databases
Home Care

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