Manager, Transformation Office
4 weeks ago
Purpose of the Role
The Manager, Transformation Office, serves as a pivotal support to the CEO and CTO, ensuring the effective implementation of APSN's initiatives. Acting as a staff officer to the CEO, the role encompasses oversight of transformation projects, alignment of strategic priorities, and fostering innovation to position APSN as a forward-looking organization. The incumbent will drive cross-functional collaboration and support the organization's efforts to adapt and thrive in a dynamic landscape.
Key Responsibilities
1. Strategic Support to the CEO
- Provide comprehensive administrative and strategic support to the CEO, ensuring alignment with APSN's vision and Board initiatives.
- Coordinate and prioritize strategic projects across departments in line with organizational objectives.
- Prepare reports, presentations, and briefing materials to facilitate decision-making and communication with stakeholders.
2. Support for the CTO and Strategic Plan Implementation
- Work closely with the CTO to translate APSN's strategic plans into actionable and measurable initiatives.
- Oversee the implementation of transformation projects, ensuring they meet objectives within scope, timeline, and budget.
- Collaborate with Project Champions and Project Managers to track progress and address challenges effectively.
- Provide regular updates to the CEO and CTO on the status of strategic plans and project milestones.
3. Horizon Scanning and Innovation
- Monitor industry trends, emerging technologies, and best practices to inform APSN's programmes and services.
- Identify opportunities for innovation that align with APSN's mission and enhance beneficiary outcomes.
- Propose forward-looking strategies to ensure APSN remains adaptive and relevant in the social service sector.
4. Change Management
- Design and implement change management strategies to support organizational transitions.
- Facilitate training and capacity-building initiatives to prepare staff for new processes and systems.
- Engage stakeholders at all levels to secure buy-in and drive successful adoption of changes.
5. Continuous Improvement
- Analyze and improve existing processes to enhance organizational efficiency and effectiveness.
- Gather and incorporate feedback from stakeholders to refine APSN's strategies and initiatives.
Qualifications and Experience
- Bachelor's degree in Business Administration, Strategic Management, Social Services, or a related field.
- At least 5 years of experience in project management, strategic planning, or organizational development.
- Proven track record of implementing multi-stakeholder projects successfully.
- Familiarity with innovation and change management methodologies.
- Knowledge of the social service sector and its challenges is an advantage.
- Strong organizational and multitasking abilities.
- Excellent communication and stakeholder management skills.
- Analytical and strategic thinking to align initiatives with APSN's vision and Board priorities.
- Proficiency in project management tools and digital platforms.
- Creative thinking to drive innovation and improvements.
- Proactive and self-driven, with a commitment to APSN's mission.
- Adaptable and resilient in dynamic and evolving environments.
- Collaborative, with the ability to engage and inspire diverse stakeholders.
Coaching
Ability to Multitask
New Media
Strategic Planning
Management Skills
Adaptive
Change Management
Social Services
Administration
Organizational Development
Adaptable
Project Management
Consulting
Creative Thinking
Stakeholder Management
Writing Skills
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