Assistant Branch Manager

4 days ago

Singapore KIZTOPIA SERVICES PTE. LTD. Full time
Roles & Responsibilities

Kiztopia is a successful start-up and the biggest indoor children playground in Singapore We are seeking a highly motivated and experienced Assistant Branch Manager to oversee the daily operations of our indoor playgrounds in Singapore. As the Assistant Branch Manager, you will be responsible for maintaining excellent customer service standards, supervising outlet staff, achieving sales targets, and ensuring the smooth functioning of all branch activities. This is an exciting opportunity for an individual who thrives in a fast-paced environment and has a passion for delivering exceptional customer experiences.

Highlights of what we offer:

· Dynamic, fun and rewarding working environment

· Close knitted team

· Good employee benefits (eg. medical insurance, on job training, etc.)

· Career growth and development opportunities

We offer the following benefits to Full-Time employees:

  • A five-day (shift schedule) work week comprising not more than 44 hours.
  • Staff discounts applicable at all outlets.
  • Monthly sales incentive awards*
  • Monthly attendance incentive*
  • Staff referral fee
  • Annual variable performance bonus
  • Progressive annual leave entitlement
  • Uniform provided
  • On-the-job training
  • Comprehensive medical benefits to ensure the health and well-being of our employees.
  • Opportunities for career development, fostering growth and advancement within the group.
  • The opportunity to grow with the company, contributing to its success and sharing in its achievements.

Roles & Responsibilities:

  1. Assist management in developing and strengthening operations processes and workflows.
  2. Maintain safety and cleanliness standards set by management.
  3. Review day-to-day operations process flow, summarize key results, and provide feedback and improvement plans.
  4. Manage customer experience and expectations, attend and resolve customer problems, complaints, and service requests.
  5. Network with clients and customers to improve the presence and reputation of the branch and company.
  6. Manage service crew duty rosters and performance, and develop training plans to ensure service excellence.
  7. Manage inventory and playground equipment.
  8. Support the branch manager and work closely with the HR, marketing, and finance departments to fulfil operational needs.
  9. Any other tasks as assigned by the supervisor.

Job Requirements:

  1. Minimum of 3 years of experience in a similar role, or in hospitality or customer-oriented job in front-line capacity.
  2. Experienced in a supervisory role within the childcare, recreational, or entertainment industry is preferred.
  3. Excellent communication and interpersonal skills, with the ability to interact effectively with children, parents, and team members.
  4. Able to work independently and effectively under tight deadlines in a fast-paced environment.
  5. A good team player with a high level of enthusiasm, drive, initiative and commitment.
  6. Flexibility to work shifts, weekends, and public/school holidays.
  7. Capability to stand/walk for extended periods.
  8. A positive attitude and a strong commitment to ensuring customer satisfaction and ability to create a welcoming and friendly atmosphere infused with high energy and enthusiasm.
  9. Experienced in using Microsoft Office tools, specifically Excel, Word, & PowerPoint.
  10. This is a FULL TIME position.
  11. The work location will be assigned based on business requirements which will be shared with you during interview. Please refer to our website for outlets location (https://kiztopia.com).

Qualifications Requirements:

  1. At least a diploma in Business Management, Hospitality, or a Tourism Certificate.

* We thank all applicants for your interest but regret to inform that only shortlisted candidates will be notified.

Tell employers what skills you have

Coaching
Ability to Multitask
Leadership
Microsoft Office
Customer Experience
Interpersonal Skills
Inventory
Experience Working with Children
Cashiering
Communication Skills
Team Player
Customer Service
Staff Management
Service Excellence
Able To Work Independently

  • Assistant Branch Manager

    3 weeks ago

    Singapore AMORE FITNESS PTE. LTD. Full time

    Roles & ResponsibilitiesMore than an Assistant Manager, I share the philosophy of total wellness and make a difference to the team under me.As our Assistant Manager, you play a crucial role in overseeing our daily operations while working hand in hand with our Branch Manager to achieve our monthly sales targets. We are seeking driven, independent and...

  • Assistant Branch Manager

    2 weeks ago

    Singapore EDVOX MUSIC SCHOOL PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilitiesResponsible for ensuring smooth daily operation of the school. Driving enrolment, retention and conversion numbers in the assigned branch. Able to work with other departments to understand operations of the school and ensure seamless customer experience. Ensure the branch delivers exceptional customer service,...

  • Branch Manager

    3 weeks ago

    Singapore MICRODERME AESTHETICS PTE. LTD. Full time

    Roles & ResponsibilitiesWe are an established TCM group of companies with more than a decade of experience in this field.We are a modern TCM with aspirations to spread the wonders and long-term benefits of Traditional Chinese Medicine. Focusing holistically on one's health & wellness, we aim to help individuals feel their best.We have a growing network of...

  • Branch Manager

    3 weeks ago

    Singapore ACTURE BIOTECH PTE. LTD. Full time

    Roles & ResponsibilitiesWe are an established TCM group of companies with more than a decade of experience in this field.We are a modern TCM with aspirations to spread the wonders and long-term benefits of Traditional Chinese Medicine. Focusing holistically on one’s health & wellness, we aim to help individuals feel their best.We have a growing network of...

  • Branch Manager

    3 weeks ago

    Singapore MICRODERME AESTHETICS PTE. LTD. Full time

    Roles & ResponsibilitiesWe are an established TCM group of companies with more than a decade of experience in this field.We are a modern TCM with aspirations to spread the wonders and long-term benefits of Traditional Chinese Medicine. Focusing holistically on one’s health & wellness, we aim to help individuals feel their best.We have a growing network of...

  • Branch Manager

    3 weeks ago

    Singapore ACTURE BIOTECH PTE. LTD. Full time

    Roles & ResponsibilitiesWe are an established TCM group of companies with more than a decade of experience in this field.We are a modern TCM with aspirations to spread the wonders and long-term benefits of Traditional Chinese Medicine. Focusing holistically on one's health & wellness, we aim to help individuals feel their best.We have a growing network of...

  • Branch Management Professional

    1 week ago

    Singapore RHB Singapore Full time

    Key ResponsibilitiesProvide exceptional customer service by greeting and assisting customers with their inquiries and transactions.Implement customer service initiatives within the branch to maintain high standards of customer service quality and consistency.Collaborate with internal stakeholders to address customer needs and improve service...

  • Branch Manager

    1 week ago

    Singapore DYNAMIC HUMAN CAPITAL PTE. LTD. Full time

    Roles & ResponsibilitiesLooking for a Test-Qualified Managerial (TQM) role? Here's one Salary: Basic up to $5,000 + branch commission Time: alternate 6 days 11am - 8 pm (fixed Sun off) Responsibilities:Operational Management: Oversee the daily operations of the branch, ensuring compliance with company policies and regulatory requirements. Sales and...

  • Branch Manager

    4 days ago

    Singapore SIN MING ENTERPRISE PTE. LTD. Full time

    Roles & ResponsibilitiesManage and supervise daily operations of the branch/store, including opening and closing procedures, cash management, and inventory control Manage employees and lead day-to-day responsibilities. Recruit and interview new employees. Assist with customer service to ensure overall customer satisfaction. Oversee reports for...

  • Branch Manager

    3 weeks ago

    Singapore FRESVER BEAUTY PTE. LTD. Full time

    Roles & ResponsibilitiesMain Duties & Responsibilities: Report directly to Operation Manager Overall responsible and in charge of the branch’s smooth operations. This includes achieving daily branch sales target, meeting all staff (including SM, therapists and CSOs) monthly target, managing of staff’s leave applications approve staff’s OT, staff’s...

  • Branch Manager

    3 weeks ago

    Singapore FRESVER REBIRTH PTE. LTD. Full time

    Roles & ResponsibilitiesMain Duties & Responsibilities:Report directly to Operation Manager Overall responsible and in charge of the branch's smooth operations. This includes achieving daily branch sales target, meeting all staff (including SM, therapists and CSOs) monthly target, managing of staff's leave applications approve staff's OT, staff's...

  • Branch Executive

    2 weeks ago

    Singapore MAYBANK SINGAPORE LIMITED Full time

    Roles & ResponsibilitiesYou will play an integral part in achieving branch's goals by providing excellent customer service to our customers while attending to their banking needs.Your role entails cash handling, customer service, end-day balancing and all operational matters at branch. Through our structured training program and mentorship, you will be fully...

  • Branch Service Executive

    1 week ago

    Singapore RHB Singapore Full time

    Customer Service Management Greet and assist customers with their inquiries and transactions. Provide accurate and prompt information about products and services offered by RHB. Support implementation of customer service initiatives within the Branch. Maintain high standards of customer service quality and consistency by adhering to Retail Banking service...

  • Branch Manager

    3 weeks ago

    Singapore BIOSKIN HOLDINGS PTE. LTD. Full time

    Roles & ResponsibilitiesRESPONSIBILITIES:To manage & oversee smooth day-to-day branch operations To lead & motivate retail & sales staff To mentor, advice and provide resolutions to any staff issues when necessary Responsible for branch's performance and sales target achievement Develop innovative and effective sales strategies & plans Perform sales...

  • Branch Outlet Manager

    3 weeks ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesPosition: Branch Manager4 days off a month (Every Sunday and PH off) Working Hour: Weekdays - 11am to 8pm; Weekend - 11am to 6pm Working Location: Far East Plaza Salary Range: $ 2500 - $ 3300 + $ 200 Attendance Allowance + $ 1000 performance bonus + OverridingRequirements:Proven experience as a Branch Manager or in a similar...

  • Branch Teller

    3 weeks ago

    Singapore SING INVESTMENTS & FINANCE LIMITED Full time

    Roles & ResponsibilitiesAssociate - BranchAbout The CompanySing Investments & Finance Limited (SingFinance) has 60 years of lending experience in the financing arena in Singapore. Our core activities include the acceptance of fixed and saving deposits from the public as well as the provision of loans and credit facilities to individuals and corporations,...

  • Branch Teller

    2 weeks ago

    Singapore SING INVESTMENTS & FINANCE LIMITED Full time

    Roles & ResponsibilitiesAssociate - BranchAbout The CompanySing Investments & Finance Limited (SingFinance) has 60 years of lending experience in the financing arena in Singapore. Our core activities include the acceptance of fixed and saving deposits from the public as well as the provision of loans and credit facilities to individuals and corporations,...

  • Branch Manager

    3 weeks ago

    Singapore BIOSKIN HOLDINGS PTE. LTD. Full time

    Roles & ResponsibilitiesRESPONSIBILITIES: To manage & oversee smooth day-to-day branch operations To lead & motivate retail & sales staff To mentor, advice and provide resolutions to any staff issues when necessary Responsible for branch’s performance and sales target achievement Develop innovative and effective sales strategies & plans Perform sales...

  • Branch Outlet Manager

    3 weeks ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesPosition: Branch Manager 4 days off a month (Every Sunday and PH off) Working Hour: Weekdays - 11am to 8pm; Weekend - 11am to 6pm Working Location: Far East Plaza Salary Range: $ 2500 - $ 3300 + $ 200 Attendance Allowance + $ 1000 performance bonus + OverridingRequirements: Proven experience as a Branch Manager or in a similar...

  • Branch Manager

    3 weeks ago

    Singapore MIX CULTURE ENTERPRISE Full time

    Roles & ResponsibilitiesJob Responsibilities:· Oversee daily operations, ensuring a seamless and efficient workflow.· Maintain a clean, professional, and welcoming environment.· Ensure compliance with safety, hygiene, and regulatory standards.· Drive revenue growth by achieving or exceeding sales targets.· Develop and implement strategies to attract and...