Assistant Branch Manager
6 days ago
Responsibilities
- Responsible for ensuring smooth daily operation of the school.
- Driving enrolment, retention and conversion numbers in the assigned branch.
- Able to work with other departments to understand operations of the school and ensure seamless customer experience.
- Ensure the branch delivers exceptional customer service, addressing customers' concerns and queries promptly.
- Build rapport with students and parents to facilitate open communication and trust.
- Sales of books/music instruments and inventory management.
- Statistical compilations - payment backlog, sales and fees revenue, student intake/drop out, etc
Requirements
- Possess at least a Diploma or Bachelor's degree in any discipline.
- Proficiency in MS Office including MS Excel.
- Good team player, able to work with minimal supervision.
- Excellent communication and interpersonal skills, strong organisational and time management abilities, and attention to detail.
- Able to work at "retail hours" including both weekends.
- Singapore Citizen or Permanent Resident only.
Work location – will be based on manpower requirements for the branch.
Tell employers what skills you haveInterpersonal Skills
Critical Thinking
Self-driven
MS Office
Inventory Management
Attention to Detail
Time Management
Team Player
Customer Service
Positive Can-do Attitude
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