Operation Manager
1 day ago
- Oversee daily operations, plan and schedule manpower.
- Coordinate with HOD and customers to ensure quality service delivery (compiling, analyzing, and review of operation plans to improve work procedures and quality service delivery)
- Ensure staffs adhere to safety measures when executing laundry tasks/operations.
- Monitor working time to ensure that overtimes are completed correctly, meeting payroll requirement.
- Assist in negotiating terms, conditions, and pricing, and ensure they are accurately executed and satisfied.
- Ensure that budget guidelines set are followed and deviation to these should be communicated with explanations.
- Completes other duties as assigned by the Director or HOD.
REQUIRED KNOWLEDGE, ABILITY, AND CAPACITY:
- Nitec & above (in any discipline)
- IT savvy
- Possess good customer service skills
- Demonstrated ability to think strategically and juggle multiple priorities.
- Excellent verbal and written communication skills and demonstrated success in working on a team.
- Good team player with effective communication and interpersonal skills
- Self-motivated, detail-attentive, show a high level of initiative.
- Experience in laundry industry would be advantageous
- Class 3 driving license (optional), physically fit as it requires traveling around from site to site
Tell employers what skills you have
Customer Service Skills
Leadership
Microsoft Office
Microsoft Excel
Interpersonal Skills
Inventory
Payroll
Physically Fit
Project Management
Driving License
Class 3 Driving License
Team Player
Customer Service
Pricing
Service Delivery
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