Floor Manager
1 month ago
Job Duties:
- Manage pastry product sales and restaurant service, ensuring proper customer service and understanding customer needs
- Supervise department staff activities, possessing thorough knowledge of products, including ingredients and preparation, to provide accurate information and purchasing advice
- Monitor product freshness and quality, ensuring compliance with company standards, and addresses any discrepancies
- Proactively replenish products, maintaining orderly displays and counters, and manage daily stock reports
- Oversee internal and external display arrangement and product presentation, following company guidelines, and addresses maintenance needs
- Monitor warehouse stock to ensure availability, check expiration dates, and maintain packaging materials
- Maximize sales through effective product recommendations, attentive to customer preferences, allergies, and intolerances
- Manage in-store and telephone customer orders and prepares estimates
- Report sensitive issues and disputes in sales and after-sales service to the Caffe Manager
- Collaborate with the bar and dining area to fulfill pastry-related customer requests
- Ensure proper opening and closing procedures and conducts regular checks for cleanliness, order, and maintenance
- Comply with hygiene and health norms and company standards
Requirement:
- At least 4 years experience in F&B industry, with 2 years in a supervisory level
- Experience in fine-dining restaurant will be an added advantage
- Able to work on weekends and public holidays
- Able to work shifts
- Meticulous and sensitive to customer needs
Only Singaporeans may apply.
Interested candidates may send your resume in MS Word format.
We regret to inform only shortlisted candidates will be notified.
EA Personnel No.: R1102187
EA Licence No.: 99C5171
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