Customer Solutions Consultant, Duet AI, Google Cloud

1 month ago

Singapore GOOGLE ASIA PACIFIC PTE. LTD. Full time
Roles & Responsibilities

PRODUCT AREA

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

As a Customer Solutions Consultant, you will work with technical Sales teams as a machine learning subject matter expert to differentiate Google Cloud to our customers. You will help prospective customers and partners to understand Google Cloud, explaining technical features, helping customers design architectures, and problem-solving any potential roadblocks. In this role, you will work with customers and product development to shape the future of the AI/Generative AI platform.

QualificationsJOB RESPONSIBILITIES
  • Work with the team to identify and qualify business opportunities, understand key customer technical objections and develop the strategy to resolve technical blockers.
  • Work on Duet AI, with a focus on integrating Duet AI capabilities within existing cloud services to help customer development teams build, deploy, and operate applications faster and more efficiently throughout the software development life-cycle.
  • Support the technical relationship with Google’s customers, including product and solution briefings, proof-of-concept work, and partner with product management to prioritize solutions impacting customer adoption to Google Cloud.
  • Provide expertise on Duet AI to support the technical relationship with Google’s customers, including product and solution briefings, proof-of-concept work, and partner directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
  • Travel to customer sites, conferences, and other related events as needed.
MINIMUM QUALIFICATIONS
  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud native architectures as a technical consultant, technical pre-sales engineer, enterprise architect, or in a customer-facing role.
  • Experience modernizing legacy applications and applying cloud native development methodologies and tools, including container technology.
PREFERRED QUALIFICATIONS
  • Experience with developing scalable architectures using API management, microservices frameworks, PaaS.
  • Experience delivering technical presentations while leading detailed discovery and planning sessions that are aligned jointly with the customer with defined scope and success criteria
  • Experience with modern software development life-cycle methodologies and development tools, including IDEs, CI/CD, debugging, container orchestration and operations.
  • Experience in GCP and Vertex AI.
  • Ability to communicate in Bahasa Indonesia in a professional working environment.
  • Excellent programming skills such as Java, Python or others, with a focus on automation.

Tell employers what skills you have

Scalability
Customerfacing
Technical Presales
Google Cloud Platform
Microservices
Bahasa Indonesia
Customer Development
Vertex
Google Cloud
Cloud Services
Technical Presentations
GCP
Orchestration
Debugging
API
Technical Sales

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