Senior Customer Service Assistant

1 month ago


Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full time
Roles & Responsibilities

JOB RESPONSIBILITIES

  • Provide a high level of customer service and assist in members' and guests’ inquiries
  • Collect ball fees, Toptracer Range fees, and ball card top-up fees
  • Assist with bay reservations for members and the public (phone, email, in-person)
  • Supervises and directs junior level CSA in the golf shop as well as field attendants
  • Assist to manage the receiving and processing of new inventory in the shop
  • Assist to stage and prepare club activities and leagues being organized at the driving range
  • Liaise with other departments such as housekeeping, and engineering to report facility issues for a timely resolution.

JOB REQUIREMENT

  • Post-secondary education is an asset but not required
  • Strong customer service skills in person and over the phone
  • Proficient in basic computer software (MS Office and similar)
  • Reliable, punctual, and eager to be part of a service-oriented team

Tell employers what skills you have

Customer Service Skills
Microsoft Office
Microsoft Excel
Country Clubs
Housekeeping
Inventory
Golf
Data Entry
MS Office
Communication Skills
Team Player
Customer Service
Customer Service Experience

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