Guest Services Executive

2 weeks ago


Singapore MOMENTUS HOTEL ALEXANDRA Full time
Roles & Responsibilities

To assist the Guest Services Manager in the supervision and control of Front Desk operations and the carry out of all guest service duties.

  • To supervise, direct, integrate and control all activities relating to guests and to upgrade the service level standards of the hotel.
  • To determine daily room requirements and ensure guest's special requests are being checked, room blocked as per guest's request.
  • To take charge and ensure preparation work is done prior to groups check-in.
  • To receive and attend to VIPs, wedding couples and regular guests in the absence of Guest Services Manager
  • To brief and update Guest Services Officers on events and latest developments.

Requirements

  • Positive work attitude and team player.
  • Good communication and public relations skills.
  • Able to perform rotating shift.
Tell employers what skills you have

Front Office
Upselling
Customer Service Oriented
Microsoft Office
Quality Assurance
Customer Relationships
Adaptability
Customer Satisfaction
Customer Service
Service Delivery
Hospitality

  • Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    **Responsibilities**: - Attend to guests’ needs and enquiries. - Handles checking-in and checking-out of guests. - Provide personalized, warmth and attentive service to guests, always ensuring that they have an enjoyable and smooth stay **Requirements**: - Good interpersonal skills and positive working attitude - Service oriented - A good team player -...


  • Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    Roles & ResponsibilitiesCandidate must have at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent qualifications. At least 5 Year(s) of working experience in the related field is required for this position. Preferably Managerial experience in...


  • Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    Roles & ResponsibilitiesCandidate must have at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent qualifications. At least 5 Year(s) of working experience in the related field is required for this position. Preferably Managerial experience in...


  • Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    Candidate must have at least aDiploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/PostGraduate Diploma/Professional Degree in Hospitality/Tourism/HotelManagement or equivalent qualifications. Atleast 5 Year(s) of working experience in the related field isrequired for this position. PreferablyManagerial experience in Customer Service...


  • Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time

    Roles & ResponsibilitiesRoles & ResponsibilitiesThe Hotel Services Executive will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. Hotel Services Executive reports to the Reception Manager and receives coaching, guidance and other duties from the Front Office...


  • Singapore Pullman Singapore Orchard Full time

    **Guest Services Executive** The Guest Services Executive will demonstrate the essence of creating an exceptional guest journey. He/she is committed to taking care of the guests from the moment they arrive through to their departure. The Guest Services Executive will also actively participate in the ALL Loyalty Program. **What is in it for you**: -...


  • Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time

    Roles & ResponsibilitiesSummaryGuest Services Executive focuses on customer service and foster relationships with other departments to ensure that guests' needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel. He/She supervises the...


  • Singapore GRAND IMPERIAL HOTEL PTE. LIMITED Full time

    Roles & ResponsibilitiesWe are seeking a highly motivated and guest-focused Guest Service Executive to join our team. As the first point of contact for our guests, you will be responsible for providing exceptional service, ensuring that every guest has a memorable and personalized experience at our hotel.What you do:Provide warm and personalized welcomes to...


  • Singapore GRAND IMPERIAL HOTEL PTE. LIMITED Full time

    Roles & Responsibilities We are seeking a highly motivated and guest-focused Guest Service Executive to join our team. As the first point of contact for our guests, you will be responsible for providing exceptional service, ensuring that every guest has a memorable and personalized experience at our hotel. What you do: Provide warm and personalized welcomes...


  • Singapore GRAND IMPERIAL HOTEL PTE. LIMITED Full time

    Roles & ResponsibilitiesWe are seeking a highly motivated and guest-focused Guest Service Executive to join our team. As the first point of contact for our guests, you will be responsible for providing exceptional service, ensuring that every guest has a memorable and personalized experience at our hotel.What you do:Provide warm and personalized welcomes to...


  • Central Singapore CapitaLand Full time

    About Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries. **Job Description**: Manage front office operations - Supervise team's...


  • Central Singapore CapitaLand Full time

    About Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries. Job Description Manage front office operations - Supervise team's...


  • Singapore NEW PARK PROPERTY PTE. LTD. Full time

    Roles & ResponsibilitiesThe Guest Services Executive is to perform various aspects of the front office operations and demonstrates high level of service throughout the entire guest journey. To ensure that service quality aligned to brand standards and LQA guidelines. He/she will ensure ALL loyalty Program benefits are observed and enrol new loyalty members...


  • Singapore NEW PARK PROPERTY PTE. LTD. Full time

    Roles & ResponsibilitiesThe Guest Services Executive is to perform various aspects of the front office operations and demonstrates high level of service throughout the entire guest journey. To ensure that service quality aligned to brand standards and LQA guidelines. He/she will ensure ALL loyalty Program benefits are observed and enrol new loyalty members...


  • Singapore CapitaLand Full time

    **Responsibilities**: **Executive, Guest Service** You will support the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest...


  • Singapore ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Full time

    Roles & ResponsibilitiesJD – lyf Guard (Guest Service Executive)You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a...


  • Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full time

    Roles & ResponsibilitiesJOB SUMMARY• He/She reports directly to the Retail Manager.• The role is to administer the Retail Department in its daily operations.• Responsible for retail operations, associate management, and executing job functions in line with all hotel requirements and procedures.JOB DUTIES AND RESPONSIBILITIES· Assisting Retail Manager...


  • Singapore NAUMI HOTELS SG PTE. LTD. Full time

    **JOB SUMMARY** Reporting to the Front Office Manager (FOM) / Assistant Front Office Manager (AFOM), Guest Services Executive will be responsible for delivering a seamless and memorable stay experience for our guests. **ESSENTIAL DUTIES AND RESPONSIBILITIE **S include the following. Other duties may be assigned. Key Job Tasks - Understand and know how to...


  • Singapore CapitaLand Full time

    **Responsibilities**: **Executive, Guest Service** You will support the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest...


  • Singapore CHYAU FWU WINE & SPIRITS PTE LTD Full time

    A renowned venue at the forefront of Singapore’s cocktail scene, our venue is searching for the next Guest Services Executive superstar to join our talented group. - Work in one of the World’s 50 Best Bars - Great base salary, monthly service charge and other benefits - Large team, opportunity for growth and promotion Nestled in the heart of Singapore,...