Student Support Accordinator
3 days ago
Student Support
- Respond to all enquiries (email, telephone and walk in) providing advice when necessary to prospective parents, ensure that the school provides all applicants with the relevant and accurate information;
- Assist the Manager with all matters relating to student admissions, including student contract, student pass application, insurance coverage, etc;
- Keep prospective pupil files up-to-date;
- Work with internal departments to ensure the smooth transition of student transfer;
- Responsible for maintaining the admission database for the school management review;
- Work closely with Finance on all matters pertaining to the fee payment, such as student tuition fee, agent commission, etc and ensure the correct procedure is followed;
- Collaborate with the team to conduct student surveys, collate data and produce a report for trend analysis.
- Participate in the school committees and events as and when required;
- Any other duties commensurate with the nature of the job, as determined by the school.
Marketing
- Plan and organise all the school tours by prospective parents, including staff liaison and all related matters;
- Negotiate contracts with agent and to promote and market the school, establish distribution networks and develop distribution strategies;
- Produce slides and seminar materials for marketing events;
- Produce brochures and marketing materials for management approval;
- Organise, coordinate and participate in local/overseas promotional activities and open house, work with internal school departments, agents, parents to market products and services.
Requirements:
- 2-3 years of work experience in the educational industry;
- Bachelor's degree or diploma in a relevant field;
- Team player with positive, cheerful, helpful work attitude and initiative;
- Capable of independent and committed effort, with good organisation & interpersonal skills;
- Proficiency with Microsoft Office is a must;
- Possess good written and spoken communication skills;
- Marketing knowledge will be an advantage.
Assisting students
Interpersonal Skills
Support students
Communication Skills
Administrative Support
student attendance
Team Player
student enrolment
Customer Service
Student Development
Able To Work Independently
Customer Service Experience
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