Front Desk Officer
4 weeks ago
1. Job Description
- Perform receptionist duties such as attending to public enquiries via walk-ins, phone calls or email and direct them to the relevant departments
- Provide information on programmes and initiatives for public queries (ie; Ramadan, Korban etc)
- Point of contact for delivery companies or despatch when items are delivered to HQ
- Process daily status for HQ and all 4 homes (PHH, PCH, PCWG & PSCFH)
- Check letterbox daily, record mails and distribute to relevant departments
- Maintain and keep up-to-date Exco and member details
- Order stationaries for all centres (ie; HQ, PHH, PCH, PCWG & PSCFH) on a monthly and quarterly basis
- Ordering of get well gift hampers (ie; Fruit and flower basket) as and when required
- Assist with the administrative tasks of Hari Raya or Thank You cards
- Purchase of staff pass, name stamp etc.
- Tabulate Cab Charge usage for all Homes & HQ
- Manage hospitality matters (ie; prepare refreshments, stationeries for any meetings held at HQ)
- Administrative support to President, Exco or Management related to meetings, events etc
- Assist with printing during events (ie; flyers etc)
- Mailing out of documents, letters etc
- Assist to manage the franking equipment and any related admin matters
- Standby and support any administrative related duties on Saturday (half day) as and when required
- Other ad-hoc duties as assigned by the Management
2. Candidate Requirements
- "N" or "O" level qualification
- 1 year of experience in customer service or relevant field
- Excellent interpersonal, verbal, and written communication skills
- Ability to coordinate and work as a part of the team.
- Proficient in basic computer applications, such as MS Office.
- Positive attitude and a willingness to contribute to a collaborative team environment.
3. Work Schedule
5 days work week
*Disclaimer: Only shortlisted candidates will be contacted.
Tell employers what skills you have
Front Office
Customer Service Oriented
Microsoft Office
Microsoft Excel
Housekeeping
Arranging
VIP
Administration
Data Entry
MS Office
Cantonese
Cashiering
Communication Skills
Administrative Support
Team Player
Customer Service
Customer Services
Able To Work Independently
Hospitality
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