clinic front desk

2 weeks ago


Singapore Rapid Physiocare Pte. Ltd. Full time

Job Description:

We are looking for a friendly, energetic, and highly-organized individual to join our team as Clinic Front Desk Staff member. This role involves a variety of tasks, including greeting members, answering phones, managing member accounts, and maintaining a clean and organized front desk area.

Responsibilities:

  1. Greet members and guests upon arrival and assist them as necessary.
  2. Manage member check-ins and monitor clinic access.
  3. Answer phone calls, respond to inquiries, and direct calls to appropriate staff.
  4. Assist in patientsign-ups, cancellations, and updating member account information.
  5. Provide information about gym classes, services, and policies.
  6. Handle cash transactions and process payments for services, classes, and memberships.
  7. Keep the front desk area clean, organized, and stocked with necessary supplies.
  8. Assist with clinic for potential members and guests.
  9. Resolve member issues in a professional and timely manner.
  10. Perform other administrative tasks as assigned by management.
  11. Work on weekends

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