Receptionist / admin par-time afternoons
7 days ago
A dynamic and friendly language centre is looking for a front desk / receptionist. He or she is customer-oriented and able to pay attention to details and provide support to customers and teachers.
Role:
- Welcome students/clients
- Handle clients inquiries (walk-in, phone, email...)
- Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations)
- Ensure daily operations (taking payments, recording new registration, compliance with procedures covid etc...)
- Tidy-up classrooms between lessons
- Working hours Mon to Fri 2.30am-7.30pm, Sat 9am-12pm
Requirements:
- 1st experience as in customer service, sales or receptionist, preferrably in education/tuition/school
- Good presentation and customer-oriented
- Comfortable with clients face to face and over the phone
- Dynamic, self-driven, professional and reliable
- Proficient with Office, email
Customer Service Skills
Front Office
Adult Education
Inventory
Tuition
Administration
Data Entry
Office Administration
Attention to Detail
Administrative Support
Customer Satisfaction
Corporate Events
Team Player
Customer Service
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