Infrastructure Operations Lead

1 week ago


Singapore HCL SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Responsibilities:

  • Technical Infrastructure Operations Lead having experience with Patching operations (CVE Assessment, Patching baseline, ops framework) across technologies like Windows/ ESXi/ Linux/ Unix/Network/ Middleware/ OCP/ Desktop, etc.
  • Proficient in few of the above-mentioned technologies.
  • Able to handle 30-member team and multiple customer stakeholders.
  • Experience with SLA Management, reporting. Good in Oral and presentation skills.
  • Documenting all reported malfunctions and actions taken in response.
  • Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations.
  • Remaining up to date with advances in technology and industry best practices.
  • Proactively monitor and resolve infrastructure service issues prior to escalation.
  • Documenting all reported malfunctions and actions taken in response.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 10 to 20 years of relavant experience.
  • Proven experience with SCCM or other patching tools.
  • Change and incident management processes.
  • Ability to think through problems and visualize solutions.
  • Excellent analytical and problem-solving skills.

Tell employers what skills you have

Market Research
Management Skills
Leadership
Microsoft Excel
Analytical Skills
Change Management
Information Technology
Strategy
Project Management
Windows
Advocate
Presentation Skills
ITIL
Customer Service
Linux
Incident Management

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