Senior Customer Service Officer

Roles & ResponsibilitiesCustomer Service Officer - Safra Mount FaberResponsibilities:- Performs opening of front desk activities.- Receive members / guests at the counter.- Check the member's membership card and NRIC.- Receive / transfer calls and call back.- Take booking / reservation of sport facilities (for selected facilities only).- Process payments...

Roles & ResponsibilitiesRoles & ResponsibilitiesSupporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement) Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests Follow on orders and ensure sufficient inventory for...

Roles & ResponsibilitiesResponsibilities:Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience Train and upskill new and existing team members of the team, and provide actionable feedback Work closely with the senior management team to design & curate procedures for the best user experience. ...

Roles & ResponsibilitiesResponsibilities: Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience Train and upskill new and existing team members of the team, and provide actionable feedback Work closely with the senior management team to design & curate procedures for the best user...

Roles & ResponsibilitiesResponsibilities:Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience Train and upskill new and existing team members of the team, and provide actionable feedback Work closely with the senior management team to design & curate procedures for the best user experience. ...

Roles & ResponsibilitiesResponsibilities: Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience Train and upskill new and existing team members of the team, and provide actionable feedback Work closely with the senior management team to design & curate procedures for the best user...

Roles & ResponsibilitiesResponsibilities:Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience Train and upskill new and existing team members of the team, and provide actionable feedback Work closely with the senior management team to design & curate procedures for the best user experience. ...

Roles & ResponsibilitiesResponsibilities: Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience Train and upskill new and existing team members of the team, and provide actionable feedback Work closely with the senior management team to design & curate procedures for the best user...

Roles & ResponsibilitiesJob DescriptionReporting to the Senior Manager the incumbent will provide customer service, via emails and phone, aligned to the company's business and strategic goals.Job ResponsibilitiesHandle engagement with customers over phone calls and emails. Resolve customer service-related issues efficiently and effectively, with appropriate...

Roles & ResponsibilitiesResponsibilities: Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience Train and upskill new and existing team members of the team, and provide actionable feedback Work closely with the senior management team to design & curate procedures for the best user...

Roles & ResponsibilitiesResponsibilities:Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience Train and upskill new and existing team members of the team, and provide actionable feedback Work closely with the senior management team to design & curate procedures for the best user experience. ...

Roles & ResponsibilitiesWorking Location: Jurong West Day Care CentreBenefitsAnnual Wage Supplement (AWS) Bonus (Performance + Variable) Annual Salary IncrementJob PurposeAssist the social worker and at times the centre manager with administrative tasks and requirements. To ensure that there is proper documentation and filing of documents. To liaise with...

Roles & ResponsibilitiesTribecar is the leading station-based car-sharing operator in Singapore.Members of the service use their smartphone to gain access to Tribecar's rental cars that are parked at over 450+ convenient locations (i.e. right beside MRTs) in Singapore. The service is accessible 24 by 7 with no minimum booking length.This on-demand service...

Roles & ResponsibilitiesTribecar is the leading station-based car-sharing operator in Singapore.Members of the service use their smartphone to gain access to Tribecar's rental cars that are parked at over 450+ convenient locations (i.e. right beside MRTs) in Singapore. The service is accessible 24 by 7 with no minimum booking length.This on-demand service...

Roles & ResponsibilitiesCompany ProfileM3's client is an established company with many years of experience in the spray painting and powder coating services in Singapore. They specialize in coating for electrical & electronics consumer products, life science equipment, computer casing and machinery with all possible coating methodology.Company...

Roles & ResponsibilitiesJob Description:Customer InteractionRespond promptly to inquiries via social media platforms (Meta: Facebook & Instagram Messenger). Engage with customers through AI platforms (e.g., Voltade AI) to ensure a seamless experience.Lead ManagementManage and update customer leads generated from Meta Ads and Google Ads in collaboration with...

Roles & Responsibilities· Analyse customers' feedback to understand areas for improvement and present the findings to senior management.· Develop service quality processes.· Manage customers' concerns.· Monitor responses to customer requests and queries to minimise gaps in customer service delivery.· Organise the client contact database.· Supervise...

Roles & ResponsibilitiesHighlights:Health insurance Dental reimbursement AWS + Performance Bonus Friendly environment Multiple buses to town Upcoming Havelock MRT Station (TE16) just outside our officeJob Summary:The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality...

Roles & ResponsibilitiesResponsibilities:· Provide personalized service over the telephone to customer in call centre on credit card and banking products.· Attending enquiry, feedback and understand customer's need so as to provide information and solutions to customers in an effective and efficient manner.· Identify cross-sell opportunity during...

Roles & ResponsibilitiesOur client is Chinese enrichment center. They are looking for a Customer Service Officer to assist their team for the next phase of their business. They are located in Islandwide - easily accessible.Duties of Customer Service Officer:Manage enrolments and registration processes. Oversee school fee collection and follow-ups. Handle...