Technical Support Officer(AWWA School@Bedok)

3 weeks ago


Singapore MyCareersFuture Full time

Roles & Responsibilities

Upkeep of ICT equipment, inventory and programs

Maintenance of ICT and AV equipment and resources throughout the school. Keeping track and conduct monthly inventory update of all ICT and AV equipment. Providing technical support and troubleshooting of ICT and AV equipment (collection/configuration/deployment/maintenance and updates/repair/disposal) Updating and syncing of all mobile devices (iPads and tablets) operating system and applications. Updating of Video Wall/Infocomm TV, SharePoint site and school website. Create monthly video updates for Video Wall/Infocomm TV/school website. Sourcing of quotations for ICT equipment. Liaising with vendors and supervision of installation and maintenance work.

Providing ICT support to teaching staff

Operate hall AV equipment during Schools events. Provide basic hardware and software support to users. Set up AV/IT required for meetings, trainings and workshops. Set up special rooms for lessons and to assist during lesson-time. Provide ICT support in classroom when required. Assist to configure staff account to login to network and SharePoint.

Administrative Duties

Create forms/spreadsheets for school use. Update calender of special rooms booking. Assist General Office in reception/administrative duties when required.

Other Responsibilities

Assist in CCA activities. Assist teachers on learning journeys as needed. Assist in logistic support for school events. Carry out any other duties as required by Principal/Vice Principal/Head of Department, ICT.

Minimum Education/ Qualifications

GCE O or NITEC

Minimum Years of Relevant Experience

Preferably 1 year of related work experience Open to fresh candidates

Knowledge, Skills and Attributes

Strong working knowledge of IT and Microsoft applications. Programming knowledge would be an advantage. Adopt a growth mindset and take responsibility for own well-being and development. Embrace change and stay curious, creative and innovative. A Self-motivated, pro-active, positive and able to work independently. Able to work independently and collaboratively in a team in a challenging environment.

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