Clinic Manager

3 weeks ago


Singapore WONDERHEALTH PTE. LTD. Full time
Roles & Responsibilities

Role & Responsibilities:

  • Lead a team of Clinic Assistants to ensure efficient and proper operations at our GP clinic
  • Ensure excellent service for our patients through leadership by example
  • Regularly train and ensure service proficiency amongst the CA team
  • Ensure consistency of protocols including registration of patients, queue management, dispensing of medications, invoicing and collection of payment, submission of claims, management of drug inventory and general housekeeping
  • Perform duties of regular clinic assistants, including registration, dispensing, collection of payment, claim submission, chaperone, clinical procedures
  • Manage medication, consumables and equipment including ordering, stock taking, and general housekeeping
  • Manage rosters for Clinic Assistants
  • Ensure compliance with MOH and PHMC guidelines
  • Oversee performance of clinic in consultation with senior management
  • Perform any other duties which may be assigned

Requirements:

  • Minimum 2 years experience in operation of a GP clinic in permanent or leadership role
  • Ability to lead a team of full time and part time clinic assistants
  • Computer Savvy, Familiarity with claims and/or usage of Plato CMS an advantage
  • Able to work shifts and on weekends
  • Good interpersonal skill and customer service skill is a plus point

Tell employers what skills you have

Asset Management
Leadership
Claims Management
Housekeeping
Quality Improvement
Treatment
Inventory
Consumables
Invoicing
Compliance
Cashiering
Nursing
CMS
Customer Service

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