Clinic Manager
3 weeks ago
Role & Responsibilities:
- Lead a team of Clinic Assistants to ensure efficient and proper operations at our GP clinic
- Ensure excellent service for our patients through leadership by example
- Regularly train and ensure service proficiency amongst the CA team
- Ensure consistency of protocols including registration of patients, queue management, dispensing of medications, invoicing and collection of payment, submission of claims, management of drug inventory and general housekeeping
- Perform duties of regular clinic assistants, including registration, dispensing, collection of payment, claim submission, chaperone, clinical procedures
- Manage medication, consumables and equipment including ordering, stock taking, and general housekeeping
- Manage rosters for Clinic Assistants
- Ensure compliance with MOH and PHMC guidelines
- Oversee performance of clinic in consultation with senior management
- Perform any other duties which may be assigned
Requirements:
- Minimum 2 years experience in operation of a GP clinic in permanent or leadership role
- Ability to lead a team of full time and part time clinic assistants
- Computer Savvy, Familiarity with claims and/or usage of Plato CMS an advantage
- Able to work shifts and on weekends
- Good interpersonal skill and customer service skill is a plus point
Tell employers what skills you have
Asset Management
Leadership
Claims Management
Housekeeping
Quality Improvement
Treatment
Inventory
Consumables
Invoicing
Compliance
Cashiering
Nursing
CMS
Customer Service
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