Collection & Operations Manager

2 months ago


Singapore PINNACLE CREDIT SERVICES PTE. LTD. Full time
Roles & Responsibilities

Responsibilities:

  • Collection management, operation and project management
  • Implement service strategies and service improvement
  • Conduct performance review including ensuring adherence to the Service Level Agreement
  • Team building and management
  • Maintain strong and cordial relationship with all clients
  • Customer sales and services advocacy
  • Familiar with MAS Guidelines on Outsourcing: (OSPAR)
  • System implementation, integration and management
  • Any other ad hoc duties/projects assigned

Requirements:

  • Candidate should possess at least a degree in any discipline or relevant experience
  • Good communication skills, both verbal and written
  • Good presentation skills
  • Meticulous and good interpersonal skills
  • Able to perform well under pressure and tight deadlines with minimum supervision
  • Minimum 3 to 4 years of relevant experience

Tell employers what skills you have

resourceful
Interpersonal Skills
Project Management
Good Communication Skills
Advocacy
Pressure
Team Management
Team Building
Presentation Skills
Able To Work Independently

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