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Collection & Operations Manager
4 weeks ago
Responsibilities:
Collection management, operation and project management
Implement service strategies and service improvement
Conduct performance review including ensuring adherence to the Service Level Agreement
Team building and management
Maintain strong and cordial relationship with all clients
Customer sales and service advocacy
Familiar with MAS Guidelines on Outsourcing (OSPAR)
System implementation, integration and management
Any other ad hoc duties/projects assigned
Requirements:
Candidate should possess at least a degree in any discipline or relevant experience
Good communication skills, both verbal and written
Good presentation skills
Meticulous and good interpersonal skills
Able to perform well under pressure and tight deadlines with minimum supervision
Minimum 3 to 4 years of relevant experience
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