Collection & Operations Manager

4 weeks ago


Singapore PINNACLE CREDIT SERVICES PTE. LTD. Full time

Responsibilities:

Collection management, operation and project management

Implement service strategies and service improvement

Conduct performance review including ensuring adherence to the Service Level Agreement

Team building and management

Maintain strong and cordial relationship with all clients

Customer sales and service advocacy

Familiar with MAS Guidelines on Outsourcing (OSPAR)

System implementation, integration and management

Any other ad hoc duties/projects assigned

Requirements:

Candidate should possess at least a degree in any discipline or relevant experience

Good communication skills, both verbal and written

Good presentation skills

Meticulous and good interpersonal skills

Able to perform well under pressure and tight deadlines with minimum supervision

Minimum 3 to 4 years of relevant experience



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