Guest Service Officer
Found in: Talent SG 2A C2 - 2 weeks ago
Job Description:
- Work closely with the Residence Manager
- Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
- Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
- Maintain good guest relations with in-house guests at all times
- Project a courteous and hospitable attitude at all times
- Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
- Maintain an effective flow of communication with all personnel
Job Requirements:
- O-Level or equivalent
- Willing to perform rotating shifts
- Positive attitude with outgoing personality and good communication skills
- Experience in hospitality and knowledge of HMS will be advantageous
Tell employers what skills you have
Front Office
Communication
Guest Relations
Good Communication Skills
Opera
Front Office Operations
Cashiering
Customer Satisfaction
Customer Service
Hospitality
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