Customer Service Assistant

3 months ago


Singapore SWIFT SEARCH GLOBAL PTE. LTD. Full time
Roles & Responsibilities

  • Monday to Friday: 9:00am~6:00pm
  • Saturday/PH: 9:00am to 3:00pm (Once a month) (Additional allowance will be paid)
  • 1 month fix Bonus
  • Experience in order processing and handling of customer’s sales order
  • Good Excel skills
  • Immediate candidate preferred

Job Scope:

  • Prepare and send quotations, and process customer purchase orders.
  • Provide top-notch support via phone, email, and chat for customer inquiries and issues.
  • Handle claims for shipment delays, defective items, and pricing errors.
  • Correct part number errors and coordinate with suppliers for lead time adjustments.
  • Communicate with stakeholders about customer orders.
  • Promote and assist customers with ordering through our e-commerce store.

Requirements:

  • Experience in order processing and handling of customer’s enquiries
  • Exeperince handling large volume of sales order
  • Good Excel skills

Email- lucas.chang@swiftsearchglobal.com


EA Personnel Name: Lucas Chang
EA Personnel No: R1874043
EA License No: 18C9495


Tell employers what skills you have

Microsoft PowerPoint
ECommerce Admin
Microsoft Office
Microsoft Excel
Administrative Work
Arranging
Admin activities
Administration
admin work
admin support
General admin duties
Administrative Support
Excel
Microsoft Word
Customer Service
Scheduling
General admin
Pricing

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