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Financial Services Advisory, Digital Village, Senior UI/UX Designer

2 months ago

Singapore KPMG SERVICES PTE. LTD. Full time
Roles & Responsibilities

At Digital Village, we help companies transform for future relevance and become “out-pacers” through innovation. We do this by helping corporates act and think like technology companies, bringing speed and agility to their digital innovation journey.

Through business model innovation, we design new ways to drive value and revenue by co-creating products and services that change the game. We unearth new, impactful opportunities that set clients apart by turning innovative ideas into robust, practical and scalable solutions.

Our human-centered design approach is at the heart of how we co-design solutions that are truly unique, achieving measurable outcomes that show how we make innovation work. We are technology agnostic, relentlessly focused on what works best for our clients.

From ideation to implementation, we offer an experimental, collaborative and agile way of solving complex business challenges. This is supported by our dynamic tribe of innovators, strategic designers, and technology geeks who support our clients throughout their innovation journey to create long-lasting impact.

The role and responsibilities:

As a Senior UI/UX Designer, you are empathetic to customers, passionate about transformation, digitally savvy, driven by the entrepreneurial space and a smart problem solver. You champion for users and are enthusiastic to guide clients on the journey to discover their potential opportunities and help them understand the digital landscape. Together with a team of Design & System Thinking practitioners, explore the Desirability, Feasibility and Viability of the ideas and drive customer growth through innovation.

You are a storyteller and innovator to make ideas into reality with human-centric design. You are an evangelist for beautiful design work that is purposeful, have an innovative mindset and can rationalise your approach to what you build. At Digital Village, we believe in mentorship and guidance to help you rise to your potential. Our culture differentiates us from many other organisation, being dynamic, cohesive, transparent, fun, creative and impactful.

  • As a consultant, we work closely with our corporate clients to understand and prioritise their challenges and growth opportunities
  • Plan and conduct discovery sessions via user immersion and/or market research to better understand the client, their customers and stakeholders, their pain points and business constraints
  • Generate insights from user research and present them to stakeholders using effective and creative methods (e.g. Personas, As-is Journey and Ethnographic Research)
  • Plan and facilitate ideation and prototyping workshops to engage clients and their stakeholders
  • Ideate new propositions and bring them to life through to-be experiences, user flows, wireframes and high-fidelity prototypes though compelling story telling
  • Plan and execute the validation of products, services or business models with users
  • Guide the refinement of products, services or business models based on feedback
  • Support in driving an innovation culture through engaging and supporting business unit champions
  • Design and innovate across a wide range of projects, technologies and devices
  • Set design direction and prioritise design efforts against the product roadmap and experience design vision
  • Collaborate with Product Managers and Development Managers throughout the product cycle, delivering effective design solutions that meet current requirements and can scale for future releases
  • Convey design ideas via sketches, storyboards, user flows, low-fidelity mock-ups, interactive prototypes, and written specs to communicate design concepts to stakeholders and other project team members
  • Manage and execute UI/UX patterns and foundation with Design Systems
  • Create and share documentation of UX progress, updates and findings within the team and across the organisation
  • Participate in regular design reviews and other team-wide design efforts as well as help drive the understanding and value of UX
  • Plan and facilitate Design Sprints / Workshop with stakeholders – F2F or remote
  • Contribute to the Digital Village culture among the teams through assigned and personal initiatives

The experience we are looking for:

  • Experienced senior designer in a consulting field or similar client-facing environment and work with various industries
  • Managed or work with design teams to implement and advocate good design standards and practices
  • Experienced in adopting and using Design Thinking methodology to deliver excellent end-to end design deliverables to users or client that meets their need
  • Comfortable in presenting design decisions professionally to clients and internal teams
  • Experienced designing for complex workflows and working with multiple product or development teams
  • Knowledge and provable experience in an ecosystem comprehensive of an experience which includes responsive designs, mobile, desktop, and others
  • Good understanding of UX Strategy, business-design, market research and value proposition
  • Good understanding of design systems and is able to provide guidance on managing it
  • Good understanding of information architecture, multiple user-flows and complex enterprise or system designs
  • You care deeply about value, usability and delightful experiences and obsessed with good user-centred design practices
  • Advocate for good UI/UX product design processes, strategic design practices and lean UX methodologies
  • Keen to learn, highly collaborative team player, outstanding interpersonal and communication skills
  • Min 3+ years of experience in UI/UX design in delivering internal and/or multiple-industry type of client facing products.

Additional value you have that will interest us:

  • You have experience with Figma, Figjam, community resources and plug-ins
  • You have experience in a fast-paced consultancy with strict timelines, limited resource management and multiple stakeholder management
  • Possess business acumen, project management and experienced in business models
  • You have industry experience or expertise in AI-driven design, ESG, blockchain, customer loyalty engagement, internal systems, financial services or supply chain management
  • You have experience in building a product, and/or are part of a venture
  • Experienced in strategic design and research, service design
  • You have experience creating, contributing and governing Design Systems
  • Good understanding of Atomic Design and a strong eye for layout, colour, and typography
  • You have experience in Frontend Development, and/or design tokens
  • You are an advocate of Accessibility & Inclusivity and have a depth of understanding and implementing inclusive design practices
  • You have experience with the Adobe Suite, have done marketing collaterals, video making, animation, graphic design

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.


Tell employers what skills you have

Wireframes
Service Design
Typography
User Interface
User Research
Business Model Innovation
Information Architecture
Design Thinking
Animation
Experience Design

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