Wellness Centre Manager

3 weeks ago

Singapore MARY CHIA BEAUTY & SLIMMING SPECIALIST PTE LTD Full time
Roles & Responsibilities

Join Our Team: Wellness Centre Manager (Beauty Industry)

Are you a beauty and wellness enthusiast with a passion for creating unforgettable experiences? We are looking for a dynamic Wellness Centre Manager to lead our beauty wellness centre to new heights. If you have a flair for beauty treatments, excellent management skills, and a dedication to client satisfaction, this is the perfect opportunity for you

We offer a cutting-edge, luxurious environment where beauty meets wellness, and we need a leader who can elevate the client experience while managing a talented team. If you are ready to make a positive impact in the beauty and wellness world, apply now and join us on this exciting journey

Key Responsibilities:

  • Operational Leadership: Oversee day-to-day operations of the beauty wellness center, ensuring smooth service delivery and maintaining the highest standards of cleanliness and comfort.
  • Team Management: Lead, train, and mentor a team of beauty professionals, including aestheticians, therapists, and front-of-house staff, fostering a collaborative, supportive, and high-performing environment.
  • Client Experience: Ensure exceptional customer service, handling client inquiries, appointments, and resolving any issues promptly. Ensure every client leaves feeling pampered, rejuvenated, and satisfied.
  • Service Excellence: Uphold the quality and consistency of beauty treatments, including facials, massages, waxing, and other services. Regularly evaluate treatment protocols and ensure they meet industry standards.
  • Sales & Marketing: Develop and implement marketing strategies to attract new clients and retain loyal ones, including promotions, social media campaigns, and partnerships with beauty influencers.
  • Financial Oversight: Manage the budget, track revenue and expenses, and implement cost-effective strategies to ensure profitability without compromising service quality.
  • Inventory & Supplier Management: Ensure that all beauty products and equipment are stocked and maintained, working closely with suppliers to procure the best products and materials.
  • Health & Safety Standards: Maintain a safe and clean environment by adhering to health and safety regulations and cleanliness protocols to ensure the well-being of both clients and staff.

Qualifications:

  • Proven experience in a managerial role within a wellness center, beauty spa, or similar beauty industry business.
  • Strong knowledge of beauty and wellness treatments, including skin care, massages, and beauty therapies.
  • Exceptional leadership and people management skills with experience leading a team in a high-touch, client-focused environment.
  • Excellent communication and interpersonal skills, with a client-centric approach.
  • Knowledge of salon/spa software systems for booking, billing, and client management.
  • Ability to manage budgets, financial reporting, and operational procedures.
  • Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
  • A passion for the beauty and wellness industry, and a commitment to staying updated with trends and innovations.
  • Relevant certifications or qualifications in beauty therapy, wellness management, or related fields (preferred but not required).

Benefits:

  • Competitive salary and performance-based bonuses.
  • Employee discounts on treatments and products.
  • Ongoing training and professional development opportunities.
  • A supportive, creative, and welcoming work environment.
  • Health and wellness benefits.
Tell employers what skills you have

Front Office
Ability to Multitask
Management Skills
Leadership
Treatment
Inventory
Waxing
Exceptional Customer Service
Spa
Team Management
Wellbeing
Beauty Industry
Service Excellence
Customer Services
People Management
Equities
Service Delivery
Financial Reporting
Skin Care

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