Warranty Service Engineer

Found in: Talent SG 2A C2 - 1 week ago


Singapore JDA WMS PTE. LTD. Full time
Roles & Responsibilities

Responsibilities:

  • Assist in managing dealer support and development activities, including planning and implementing yearly development/enhancement programs for specific dealerships.
  • Coordinate training sessions on new products for dealers, including the preparation and review of training materials.
  • Organize regional training sessions for dealers based on identified training needs.
  • Aid in managing and overseeing dealer services, collaborating with other teams such as Parts Sales & Machine Sales to provide technical support.
  • Conduct field visits for troubleshooting and issue resolution, gathering feedback from internal and external sources for product improvement.
  • Manage the Dealer portal to provide timely and accurate service information, including sharing Product Support Bulletins with dealers.

Requirements:

  • Diploma or above in Electrical Engineering or related field
  • Proven experience in Electrical troubleshooting
  • Strong problem-solving skills and attention to detail
  • Experience operating forklifts and other material handling equipment (advantageous)
  • Willingness to travel to dealership sites as needed
  • Ability to work independently and collaboratively within a team

For interested applicants, kindly send your resume in Word/PDF format to cvs@jdawms.com

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)


Tell employers what skills you have

Sales
Troubleshooting
Materials
Ability To Work Independently
Forklift Operation
Attention to Detail
Product Improvement
Electrical Engineering
Electrical Troubleshooting
Technical Support
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