Admin Coordinator
3 weeks ago
Job Scope & Responsibilities
Sales & Order Coordination
- Prepare and send quotations, invoices, and delivery orders
- Liaise with customers to confirm artwork, quantity, material, and finishing details
- Process and track sales orders from confirmation to delivery
- Coordinate with internal departments (design, production, logistics) to ensure smooth workflow
Customer Service
- Handle customer inquiries via email, WhatsApp, and phone
- Follow up with clients on approvals, payment, and delivery timelines
- Maintain strong relationships with existing customers
Sales Support & Admin
- Maintain accurate records of orders, payments, and customer database
- Assist in preparing sales reports and tracking monthly targets
- Support the sales team with administrative tasks as needed
Print Knowledge (Training Provided)
- Learn basic knowledge of printing materials and finishing (e.g., hot stamping, embossing, paper types)
- Advise customers on the best print options based on their needs
- 1–2 years of experience in sales admin, customer service, or operations support
- Good communication and coordination skills
- Detail-oriented and organized
- Able to multitask and meet tight deadlines
- Proficient in Microsoft Excel, Word, and basic Google Workspace
Ability to Multitask
Sales
Able To Multitask
Microsoft Office
Microsoft Excel
Business Continuity
Ability To Work Independently
Inventory
Data Entry
Administrative Support
Microsoft Word
Customer Service
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