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Application Support

4 months ago

Singapore SOFTENGER (SINGAPORE) PTE. LTD. Full time
Roles & Responsibilities

Role: Contract (1 year, renewable)

Mandatory Skills: 5+ Years of Channels and Payment applications support with knowledge of G3



POSITION OVERVIEW: Channels and Payment App Support


Core Skills:


OS: Unix/Linux platform/Window

DB: MS SQL and Oracle, Postgre database

App server: WebLogic/WebSphere

Middleware: MQ, Kafka, CD/SSH, JBOSS

Programming Language: Java, C++, shell script, PL/SQL


Skillset & Roles/Responsibilities

  • Up to 9 years of IT experience & 5+ Years on Channels and Payment applications in banking/financial services industry. Knowledge of G3 and SWIFTalliance is preferred.
  • Possess good knowledge of 3 tiers-architecture applications to:
  • Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.
  • Support day-to-day IT operations – production issue resolution. Analyse issue raised by users or reported by monitoring system.
  • Perform impact analysis and suggest workaround solution for service recovery.
  • Be able to specify the monitoring requirement and observing system abnormality ahead of time to prevent issues from happening.
  • Be able to conduct application capacity planning and perform performance tuning.
  • Be able to participate/conduct regular DR simulation/live DR exercise.
  • Good interpersonal skills and capable of communicating with different work groups within internal IT, BU/Operations and external vendors.

Tell employers what skills you have

level 2 support
Application Architecture
Application Support Services
IT Operations
Application Support Management
SQL
Performance Tuning
Applications Support
Java
C++