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Head of Data Analytics

2 months ago


Singapore OMD SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Job Summary:

Head of Data Analytics will play a crucial role in analyzing and interpreting e-commerce data to provide actionable insights that drive strategic business decisions. This role involves working closely with cross-functional teams and engaging with clients to understand business needs, market trends, and competitive dynamics within the APAC region. The ideal candidate will have strong analytical skills, a passion for data-driven decision-making, and a deep understanding of the APAC e-commerce market.


Key Responsibilities:

1. Data Analysis and Interpretation:

• Analyze complex e-commerce data sets to identify trends, patterns, and insights.

• Utilize advanced analytical tools and techniques to provide data-driven recommendations.

• Translate data into compelling stories and actionable insights for stakeholders and clients.

2. Market Research and Competitive Analysis:

• Conduct market research to understand customer needs, preferences, and behavior.

• Benchmark company performance against industry standards and competitors.

• Stay informed about market trends, emerging technologies, and customer preferences.

3. Insights Development:

• Collaborate with cross-functional teams to support product development, and solution roadmap.

• Create detailed reports and presentations that communicate findings and recommendations to clients.

4. Client Engagement:

• Build and maintain strong relationships with key clients to understand their needs and ensure insights align with their business goals.

• Present insights and recommendations to clients, addressing their specific challenges and opportunities.

• Act as a point of contact for client queries related to customer insights, ensuring a high level of client satisfaction.

5. Stakeholder Collaboration:

• Work closely with marketing, product, and sales teams to ensure insights are integrated into business processes.

• Provide support and guidance on customer insights to drive strategic initiatives.

• Continuously evaluate and improve insights processes to enhance effectiveness and efficiency


Qualifications:

• Deep understanding of the APAC e-commerce market and cultural nuances.

• At least 5 years of relevant experience in customer insights, market research, or data analytics, preferably within the APAC region.

• Strong analytical skills with proficiency in data analysis tools and methods.

• Excellent communication and presentation skills, with the ability to convey complex data insights to non-technical audiences and clients.

• Proven ability to work collaboratively in a cross-functional team environment.

• Experience in client engagement and relationship management.

• Ability to manage multiple projects and priorities in a fast-paced environment.


Tell employers what skills you have

Market Research
Competitive Analysis
Business Intelligence
Data Analysis
Analytical Skills
Dynamics
Relationship Management
Interpreting
SQL
Data Analysis and Interpretation
Presentation Skills
Statistics
Data Science
Product Development
Data Analytics
Data Warehousing