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Operations Executive

1 month ago


Singapore CREDIT BUREAU (SINGAPORE) PTE LTD Full time
Roles & Responsibilities

Credit Bureau Singapore is looking for a Operations Executive to support our Member Clients (Banking & Financial Institutions)

Responsibilities:


You will be the primary interface between Credit Bureau Singapore and its Member Clients (Banking & Financial Institutions) and tasked with managing a portfolio of these Client's service fulfilment and related support.

  • Conduct audit checks on Approved Members of Credit Bureau Singapore Pte Ltd.
  • Process offline reports and ensure timely submission of deliverables
  • Handle Members’ queries through different modes of communication channels
  • Provide support to Members and work closely with internal functional teams to assist with troubleshooting in the event of any technical queries or assistance
  • Any other ad-hoc duties required.

Requirements:

  • NITEC or Diploma holders.
  • 1 to 2 years of customer support work experience preferred.
  • Basic knowledge of Microsoft office and IT skills are preferred.
  • Candidate must be diligent and have a keen eye for details.
  • Possess good conceptualization and analytical skills.
  • Able to work independently and effectively under pressure.
  • Demonstrate good time management, professional interpersonal and communication skills.
  • Candidates who can commence work immediately would be considered favorably

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Customer Support
Interpersonal Skills
Pressure
Time Management
Communication Skills
Customer Service
Service Excellence
Able To Work Independently