Project Management Officer
4 weeks ago
The ideal candidate will have over a decade of experience in administration, operations, and customer service, with a proven track record of engaging with stakeholders across diverse levels and backgrounds. This role requires strong problem-solving abilities, excellent communication skills, and the ability to work under pressure and multitask effectively.
Key Responsibilities
- Collaborate with vendors and various departments to ensure smooth survey operations, including materials preparation, database management, coordinating meetings with agencies and troubleshooting issues during live surveys.
- Handle electronic Direct Mail (eDM) dissemination and marketing communication, including managing the comms calendar, creating the eDM playbook, liaise with stakeholders to ensure quality and seamless dissemination
- Manage databases in SharePoint and support the development, testing, and live operations of surveys.
- Conduct pre-event and post-event follow-up activities, including After Action Reviews (AAR).
- Support the dashboard with database access list management, testing, data analytics, and reporting.
- Provide secretariat support for management meetings, including polling and scheduling agenda items, event and logistics support and utilizing AI tools.
- Provide project administrative support, including conducting polls to collate inputs, tracking of project progress, and participating in team discussions to enhance processes.
- Perform other duties as assigned, including any additional project administrative or support tasks as required.
Qualifications:
- Over 3 years of experience in operations, project management and administration service.
- Proficient in communication, active listening, and interpersonal skills.
- Strong problem-solving abilities and detail oriented.
- Experience in program management, secretarial and administrative support.
- Proficient in MS Office (Word, Outlook, Excel, PowerPoint), MS Teams, Qualtrics, Tableau.
Tableau
Outlook
Excellent Communication Skills
Dashboard
Administration
Direct Mail
Program Management
PMO
SharePoint
Project Management
Administrative Support
Scheduling
Data Analytics
Databases
Surveys
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