bar floor captain
3 weeks ago
Responsibilities
- Prepare and serve alcoholic and non-alcoholic beverages to customers at the bar or through beverage runners.
- Be well versed in spirits, liquors, and cocktails in terms of the different styles of beverages served and techniques required to prepare the beverages.
- Accurate recording of drinks ordered in the POS system.
- Assist in the daily set-up and closing of the bar efficiently.
- Provide excellent customer service to customers at the bar, with recommendations and respond promptly to any queries.
- Upsell and re of beverages and bar snack menu to guests.
- Creation of classic and innovative beverages to exceed guests' expectations.
- Ensure cleanliness, sanitation and hygiene standards are met for all glassware, equipment and working area.
- Any other duties as assigned by the management or manager.
Requirements
- Prior experience in a similar role, preferably in a fine dining or upscale restaurant.
- A passion for cocktail creation, wine service, and bar operations.
- Ability to maintain high standards of drink quality, presentation, and cleanliness.
- Basic knowledge in managing bar inventory, ordering supplies, and conducting inventory checks.
- Strong communication and interpersonal skills.
- Strong ability to handle guest concerns or service issues in a professional and efficiently.
- Willingness to work flexible hours, including evenings, weekends, and public holidays.
Recipes
Customer Relationship
Ingredients
Bartending
Organisational Skills
Assessing
Literacy
Inventory
Sanitation
Time Management
Creativity
Customer Service
Cocktails
Cost Control
Hospitality
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