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Service Centre Manager

1 month ago

Singapore SENTOSA BEACH RESORT PTE LTD Full time
Roles & Responsibilities

Shangri-La Rasa Sentosa, Singapore

We are looking for a Service Centre Manager to join our team

As a Service Centre Manager, we rely on you to:

  • Ensure smooth operation in the Service Centre on a daily basis
  • Supervise and direct the Service Centre team
  • Ensure that the communication system of the hotel is well maintained and all communication are handled effectively
  • Ensure all interactions, telephone calls and enquiries are handled professionally, promptly with care and adhering to service standards
  • Provide guests with an effective one stop service
  • Ensure proper communication with respective departments

We are looking for someone who:

  • Takes pride in being a hotelier
  • Is a self-starter
  • Is a friendly, helpful and trustworthy leader
  • Loves interacting with guests
  • Has experience in the same capacity with hotel background
  • Preferably comes from a hotel management-related education background
  • Has strong interpersonal skills

We Offer

  • 5-day work week
  • Learning and Development opportunities for career development
  • Medical and insurance coverage
  • Special employee discount within Shangri-La Group
  • Duty Meals and shuttle bus provided to Sentosa Island

If you are the right person, what are you waiting for? Click the apply button now


Tell employers what skills you have

Verbal Communication
Telesales
Interpersonal Skills
Supervise staff
MS Office
Telecommunication
Attention to Detail
Communication Skills
Customer Service
Hospitality

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