Commercial Manager

1 week ago


Singapore TALENT-MERGE PTE. LTD. Full time
Roles & Responsibilities

  • Identify and pursue new business opportunities in contract logistics, developing strong relationships with potential clients to expand the company's customer base.
  • Build and maintain long-term, productive relationships with existing clients, ensuring high levels of satisfaction and identifying opportunities for upselling or service improvements.
  • Lead negotiations for new contracts and renewals, ensuring favorable terms and conditions that align with company objectives, while minimizing risks.
  • Oversee pricing strategies, cost analysis, and financial forecasting for logistics contracts to ensure profitability and competitiveness. Develop and manage budgets for client projects.
  • Conduct thorough market research to identify industry trends, competitor activities, and customer needs, using insights to shape commercial strategies.
  • Work closely with operations, supply chain, and procurement teams to ensure that client requirements are met effectively and efficiently while aligning with company capabilities.
  • Ensure that all logistics operations meet agreed service levels and performance targets, addressing any issues promptly and implementing corrective actions as needed.
  • Monitor the performance of contracts through KPIs, ensuring that key deliverables are met, and reporting on performance metrics to senior management.
  • Identify potential risks in contracts, pricing, and operations, developing mitigation strategies to safeguard company interests and maintain a high standard of service.
  • Lead, mentor, and train junior commercial team members, fostering a collaborative, results-driven environment focused on achieving business goals and continuous improvement.

Requirements:

  • Degree in any discipline
  • Minimum 3 years of sales experience
  • Proven track record in managing contract logistics operations, including warehousing, transportation, and inventory management, with a strong understanding of the end-to-end supply chain process.
  • Expertise in negotiating contracts, pricing, and service level agreements (SLAs) with clients, vendors, and service providers to maximize profitability while maintaining high customer satisfaction.

Jolin Wong

R2096313


Tell employers what skills you have

Negotiation
Market Research
Lead Generation
Forecasting
Management Skills
Warehousing
Upselling
Budgets
Telecommunication Industry
Supply Chain
Service Level
Procurement
Inventory Management
B2B
Authorization
Transportation
Communication Skills
Customer Satisfaction
Business Development
Pricing

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