Retail Excellence Trainer
1 week ago
Primary responsibilities:
· Develop and maintain relevant training materials and training communications
· Work closely with Retail team to identify training needs to develop Retail personnel skills and knowledge in line with market and consumer expectations and company standards
· Work closely with product, marketing team to create training slides based on targeted product features
· Incorporate company's values in all training delivered
· Deliver highly engaging live sessions using various formats and tools across all levels
· Conduct training needs analysis to identify gaps and suggest training opportunities to each team's leader
· Evaluate effectiveness of training initiatives and measuring outcomes
· Identify opportunities to implement blended learning solutions to maximise the impact and transferability of learning on the job
· Build strong relationships with key stakeholders around the business, particularly with Retail and Marketing teams to ensure strong sales engagement
· Build rapport and stay well connected with sales staff and /or managers
· Assist to conduct retail checks, ensuring consistent brand/product presentation in every channel outlet
· Training scope: Singapore retail stores (90% of the time) + Virtual training to franchise partners (10% of the time)
Requirements
· Minimum 5 years of experience in Retail Sales or Sales Training
· Possess good interpersonal skills, able to articulate well and motivate Sales force team
· Sales and Business oriented mindset
· Excellent Microsoft Office skills including PowerPoint, MS Teams, Excel
· Willing to move and travel around on regular basis
Tell employers what skills you haveCoaching
Microsoft Office
Product Marketing
Quality Management
Interpersonal Skills
Virtual Training
Training Needs Analysis
Supply Chain
Business Process Reengineering
Retail Sales
Channel
PowerPoint
Team Leadership
Articulate
Blended Learning
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