Supervisor Sales Support
3 weeks ago
The main objective of the sales support functions is to facilitate business development-related activities so that salespersons are better able to focus on core functions/activities in bringing new customers onboard and expand business volumes with existing customers.
- Build & maintain a healthy number of pipelines
- Expand customer base portfolio consistently
- Manage collection timeliness of customers
- Achieve financial targets
Requirement:
- Administer sales performance reporting
- Manage salespersons' calendar
- Preparation of quotations
- Track and follow up on quotations
- Other administrative duties assigned
- Handle customer enquiries with improved lead time
- Manage rate expiration and initiate renewal
- Follow up on the status of critical shipments
- Gather and/or escalate customer feedback/complaints
- Assist in AR collection matters
- Research and compile useful market information for BD
- Cold calls to target group of potential customers
- To act as a 'middleman' between BD, Ops, Customers, or other stakeholders when need be
Negotiation
Coaching
Account Management
Customer Relationship
Verbal Communication
Construction
Quality Control
Housekeeping
Inventory
Sanitation
Selling
Sales Process
Cashiering
Presentation Skills
Customer Satisfaction
Scheduling
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